Hackaloken

Hackaloken



05 Mar

Comment

We’ve fixed the tooltip for 0.7.7. As Llama8 mentioned, we changed Wandering Spirits to no longer be a minion skill but the tooltip was not updated. Sorry for the confusion!

Comment

The crit multi bonus isn’t currently working. Thanks for the report!


04 Mar

Comment

Hello,

Sorry about the issue! We have gotten some reports of this issue, particularly from users who have the game installed on a traditional hard drive, rather than an SSD. In some cases it’s necessary to just wait for a longer period of time for the game to start.

However, looking at the specifications of your Mac Mini, it seems it doesn’t meet the system requirements for Last Epoch, in particular the GPU portion. Your Mac Mini only has graphics hardware that is integrated into the CPU, which is much weaker than a discrete gra...

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Comment

Hi,

You can find character data with this support article. Unfortunately if you’re on Windows you may need specific software to access the registry data on your old hard drive, or need to boot into Windows on your hard drive again to copy off the data.

We do plan to improve the save data location and are looking into cloud saving. Additionally, once multiplayer is released all multiplayer characters will be stored server-side.

My apologies for the trouble.


03 Mar

Comment

Sorry about this! We have heard reports of this issue and are looking into it. Some users have been able to wait for a while without interacting with their computer, and the game did load.

If you’d like a refund, please contact support as described here.

Comment

Did you recently start playing again or have you been playing the current patch for a while? We haven’t updated the game recently. Have you gotten to a part of the game you haven’t been to before?

If there’s a problem with a specific area of the game that would explain it, but otherwise it sounds more like an issue with hardware or other software, unfortunately.


02 Mar

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Could you please make a new thread post the same files as Ecclessia did? Not every case is the same so having more diagnostic files can help us get a clearer picture. Thanks!

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Sorry about the issue! We’re working on optimization with each patch, so hopefully this will be improved by our next patch. We’re aware of skills dropping FPS in some cases, but it’s rare that they cause that large of an FPS drop. If you post your log file after it happens again we can make sure there isn’t some other bug happening.

The actual game is exactly the same between Steam and the Standalone, how the game files are distributed to you is the only difference.


01 Mar

Comment

Sorry about the issue! Looking at your log file, the game seems to be running out of memory during the startup process. I would recommend restarting your computer and closing any unnecessary applications. Then, when you open the game, avoid interacting with it until it’s fully loaded.

If the issue persists, please upload your crash report(s) from C:/Users/Wenhao/AppData/Local/Temp/Eleventh Hour Games/Last Epoch/Crashes, as indicated by your log file.

We are working on optimization with each patch, but unfortunately these issues do happen sometimes.


29 Feb

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I’ve attempted to reproduce this issue, but found the search bar worked fine if I cleared the current search and typed a new one. If searching stopped working for you entirely, I’d appreciate you uploading your log file if it happens. again.

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This is a known issue. Thanks for the report!

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Sorry about this! We’re aware of the issues with the current system and plan to improve it soon. In addition, all multiplayer characters will definitely be stored server-side once that is released.

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I’m not aware of this being a widespread issue, so we’ll need more information to look into this unfortunately.

Could you please post your log file if this happens again, as well as a screenshot of your Shatter Strike tree? Thanks.

Comment

Sorry about this! Unfortunately we may have limited options if this problem is caused by third-party software. Please upload your log file, it may contain more information for us to diagnose the issue with.

Thanks!

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Sorry about this! If you have Last Epoch on Steam I would recommend trying to repair the game if you haven’t already.

The log file indicates a crash report was saved at C:/Users/SEANRE~1/AppData/Local/Temp/Eleventh Hour Games/Last Epoch/Crashes, please upload that as well.

I noticed your character’s reached the End of Time. Did you play up until the End of Time without issue? Did you play an older version of Last Epoch in the past and now you’re having this problem after coming back?

Comment

Thanks. The log file confirms that the game is rapidly switching between your keyboard and mouse and joystick. This is a known issue and we are working on a fix, but for now the best option is to leave the joystick unplugged.


28 Feb

Comment

Thanks for the report-- I’ve confirmed that neither part of the node is working and made a note of it internally.


27 Feb

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I’ve tried briefly to reproduce this bug and wasn’t able to. I completed the monolith while dead and then continued on to new monoliths, and everything worked as normal.

If anyone encounters this issue again, please upload your log file when it happens.

Thanks!

Comment

Unfortunately the files you’ve uploaded don’t give me a clear course of action to recommend.

We are making lots of backend changes for 0.7.7, so I can’t really put much time into investigating this currently, as it may not apply any more. If you encounter issues after the patch, please let us know. Thanks!

Comment

Sorry for the delay!

I’ve looked at your log file and it mentioned some files failed to load. Please try to repair the game through Steam.

The log file also indicated the game was running out of memory. If the problem persists, I would recommend restarting your computer and closing as many apps as you can to see if something else is using resources.

If that doesn’t help, please upload your log file again (it resets on game launch) and the latest crash report from C:/Users/antho/AppData/Local/Temp/Eleventh Hour Games/Last...

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