Hermes

Hello everyone,

We are currently investigating  the Necropolis of Devotion issue reported here, once I know more, I will update the Issue Tracker topic that was created in the Announcements Section.

2 hours ago, Nevermind said:

In short - I've found no way to bring back system/damage/item usage/etc messages.

New chat UI is useless and unusable now because of that.

Please fix this issue, @Hermes, thanks in advance!

Could you please reach out to CS regarding you issue and see...

Hello,

We are investigating the issues you have pointed out and I will provide updates in the newly created topic under the announcements section.

The Balok is currently in progress in-game, can you please explain in more detail what the issue is?

Hermes

Hello,

Since the Assassin is a new class, the Class Change Ticket will not work to change from and existing class to the newly released one.

I hope you can understand, and I apologize for the inconvenience.

Hermes

Hello,

Yes, the Class Change Ticket will be added to the Adena Shop as disclosed in the event page. Once I know more, I will update the Issue Tracker topic.

I apologize for the inconvenience.

Hermes

This topic was created to track current issues. It will be constantly updated.

This topic was created to track current issues. It will be constantly updated.

• Class Change Ticket not available in the Blackbird and Elcadia Adena Shop.
  • This issue has been verified and we are working to have the item added to the Adena Shop as announced in the event page.
• Olympiad not starting in Blackbird and Elcadia.
  • We are currently investigating this issue. I will share more information once I have an update regarding the problem.

This topic was created to track current issues. It will be constantly updated.

Game servers will be down for maintenance beginning Wednesday, March 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 45 minutes. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Update Commemorative Pack will become available for 1 week!
• The Ice Queen’s Treasure Chest promotion will end next week!
  • All promotional related items will be removed on 3/15.
• The Black Tiger event will end!
  • All event related items will be removed.
• The Love Strongboxes Promotion Special Crafting will end!
  • All promotion related items will be removed.
...

Game servers will be down for maintenance beginning Wednesday, March 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 45 minutes. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Update Commemorative Pack will become available for 1 week!
• The Tower of Insolence Treasure Chest promotion will end next week!
  • All promotion related items will be removed on 3/15.
• The Seal of Giran & Special Crafting Exchange will end!
  • All promotion related items will be removed.
• The Black Tiger event will end!
  • All event related items will be removed.
  ...

Game servers will be down for maintenance beginning Wednesday, March 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 45 minutes. We appreciate your patience!

The following changes will be made to the game during this maintenance:

• The Shining Aden Luxury Box promotion will end next week!
  • The promotional Special Crafting will end.
• The Rim Kamaloka event will end next week!
  • All event related items will be removed.
• The Love Strongboxes Special Crafting will end!
  • All promotion related items will be removed.
• Server Transfers will become unavailable until further notice!

...

Hello,

The transfers are enabled. However, please take note that we will disable transfers after tomorrow's maintenance due to the Content Update scheduled for 3/15.

Please let us know if you encounter any issues.

Hermes

Hi everyone,

Thank you for sharing the issues you all caught. These have all been corrected already.

5 hours ago, PimpMyBow said:

on the website

I think it should say "increased difficulty"

As for the changes to Ivory Tower Crater and Silent Valley, the information is accurate and the difficulty will be lowered.

Hermes

Hello everyone,

With the upcoming Dethrone Fire Update, some items will be removed during the maintenance. Please refer to the list below for all affected items.

Item Removal during the maintenance on 03/15/2023 – Patch Day:

• Gatekeeper Token
• Record of Seven Signs
• Newbie Travel Token
• Supply Orders
• Item Set Pack (No-grade) (Warrior)
• Item Set Pack (D-grade) (Warrior)
• Item Set Pack (C-grade) (Warrior)
• Item Set Pack (B-grade) (Warrior)
• Item Set Pack (A-grade) (Warrior)
• Item Set Pack (A/S-grade) (Warrior)
• Item Set Pack (No-grade) (Wizard)
• Item Set Pack (D-grade) (Wizard)
• ...

Hello everyone,

In preparation for the upcoming Assassin Update, in the following weeks, some items will be removed from the game following the schedule below:

Item Removal during the maintenance on 03/08/2023:

• Recipe: Fire Sword Blade (10%)
• Tower of Insolence Time Recharge Stone (Time-limited)
• Mark of Journey Lv. 1
• Mark of Journey Lv. 2
• Mark of Journey Lv. 3
• Mark of Journey Lv. 4
• Red Gem
• Hero's Treasure Chest (Time-limited)

Item Removal during the maintenance on 03/15/2023 – Patch Day:

• Pierre's Letter
• Sealed Glass Bottle
• Fish Report
• ...

Hello everyone,

Transfers are now enabled. Please check again and let me know if you continue to have issues.

Hermes

Unfortunately, during maintenance on Wednesday, March 22, the following items will need to be removed from players inventory:

• Shining Dye Crystals

If you wish to use these items, you will need to do so before their March 22 removal date. We apologize for any inconvenience this situation has caused.

Hello everyone,

Just a quick update regarding the Doll Exchange ending earlier: Please submit a ticket and our team will manually complete the exchange.

I apologize for the issue.

Regards,

Hermes

Hey there,

Stay tuned, we will be sharing some information regarding the next  update soon.

Regards,

Hermes

Hello,

I apologize for the exchange ending short of the maintenance, this was not intended.

Please contact customer support and they will be manually providing the exchange for those affected.

Regards,

Hermes

6 hours ago, TasteOfSoulS said:

New code: LINEAGE2LOV323 

is invalid

Hello,

We just checked and the new coupon is working normally. However, please be mindful that the new coupon only works for people who did not claim the February gifts yet. Monthly gifts are limited at 1 per account.

Best Regards,
Hermes