JagexDoom

JagexDoom



08 Dec

Comment

Originally posted by DraCam1

Lol, funny to see that Jagex uses the same survey like last year. My browser remembered the 5 fixes that I sent in last year, and none of them have been acknowledged, let alone fixed. Why even bother?...

Feel free to send them in again! We've made huge strides with the Hitlist just from it's initial conception so if we didn't get 'em last time, there's an even better chance we'll get them this time!

Comment

Originally posted by the01li3

... Which bugs were fixed as a direct result of this? I see normal changes listed, but non of the bugs people seemed to have a problem with.

GCD on channeled attacks and hit boxes seemed to be some of the bigger ones.

It's a very subjective list unfortunately! I'm sure if I went back and asked everyone who completed the last survey about the topics they raised, they'd affirm those would be a high priority they'd want us to look at! As u/doueverwonder rightly noted, the team are currently looking into channels and tidying those up. If you've got specific examples of hitboxes (other than ladders, we know about ladders) then please do feel free to list some in the survey! Thank you.

Comment

Originally posted by SeaProgram2836

Remove treasure hunter.

Here's the link to the survey - looks like you just missed it!

Comment

Originally posted by SuperZer0_IM

We'll ask you for up to five Bugs, five Tweaks and then five Issues.

They're not even hiding the fact that we are the QA team

We always want to try and pick up, investigate and resolve bugs as soon as they're found, of course. Sometimes that isn't necessarily possible, whether it's due to difficulties in replicating reports or particularly niche interactions that don't emerge for protracted periods of time.

We wanted to open this up as another channel for players to flag up any issues they've encountered that may have, for whatever reason, not been picked up right away or had fallen through the cracks. In any case, this is another opportunity for us to hear what players (sorry, "the QA team") are running into!


06 Dec

Comment

Got a ticket in for this to be investigated!


05 Dec

Comment

Originally posted by Capital_Sea_7814

Would you kindly address the scaling issue with the clients screen? The window is stuck at the highest resolution when I try to shrink it.

Hi Capital, I've been commenting on several posts about this throughout the entire day! 😅 Can I confirm what Operating System you use, your CPU, GPU and your display resolution please?

Comment

Originally posted by Vaelfor_Art

🫡

If she needs a new home, is there a place I can pick one of these up? Hypothetically, of course.

Comment

Originally posted by bomber84e1

Also got graphics issues with screen going black and colourings/artifacts like the picture

GPU: Intel(R) Iris(R) Xe Graphics

CPU: 12th Gen Intel(R) Core(TM) i5-1235U 2.50 GHz

Display Resolution: 1920x1080 60Hz

RAM: 8Gb

Going into compatibilty mode fixes all the flickering, blackness, and discolouration.

As you've got an Intel CPU, dropping this comment here as well:

PLEASE ONLY FOLLOW THIS IF YOU HAVE AN INTEL CPU! If you're not sure, don't risk it. Non-Intel users may see negative performance impacts with no visible gain.

We have debug option to disable a graphical setting we believe may be causing graphical artifact issues on some Intel hardware setups.
It can be force disabled using the console command: rendercapoverride_set 3 1 , then restarting the application. It will persist across reboots.
If issues are experienced after disabling, it can be re-enabled using rendercapoverride_set 3 0, or all graphics settings can be cleared on Windows by deleting the Settings.jcache files in %LOCALAPPDATA%/Jagex/RuneScape

Again, please only attempt to use the above if you have an Intel CPU, but I hope that if you do, it can help in the interim whil...

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Comment

Originally posted by Mahrinn

I don't have graphical issues, but RS is using 90% of my gpu and lagging so bad it's borderline unplayable.

CPU - i9-13900k
RAM: - 64gb
GPU - RTX 3060 Ti
Resolution - 1920x1080

Wow that's a monster rig! As you have an Intel CPU, I am copy-pasting this from another comment:

PLEASE ONLY FOLLOW THIS IF YOU HAVE AN INTEL CPU! If you're not sure, don't risk it. Non-Intel users may see negative performance impacts with no visible gain.

We have debug option to disable a graphical setting we believe may be causing graphical artifact issues on some Intel hardware setups.
It can be force disabled using the console command: rendercapoverride_set 3 1 , then restarting the application. It will persist across reboots.
If issues are experienced after disabling, it can be re-enabled using rendercapoverride_set 3 0, or all graphics settings can be cleared on Windows by deleting the Settings.jcache files in %LOCALAPPDATA%/Jagex/RuneScape

Again, please only attempt to use the above if you have an Intel CPU, but I hope that if you do, it ...

Read more
Comment

Originally posted by Wayward_Angel

Thanks Doom! For me:

CPU - Intel i7 9750H

GPU - GPU Intel(R) UHD Graphics 630 7.9 GB

RAM - 16 GB

Display Resolution - 3840 x 2160

OK! I have received word from our sage counsel in the Tech team.

PLEASE ONLY FOLLOW THIS IF YOU HAVE AN INTEL CPU! If you're not sure, don't risk it. Non-Intel users may see negative performance impacts with no visible gain.

We have debug option to disable a graphical setting we believe may be causing graphical artifact issues on some Intel hardware setups.
It can be force disabled using the console command: rendercapoverride_set 3 1 , then restarting the application. It will persist across reboots.
If issues are experienced after disabling, it can be re-enabled using rendercapoverride_set 3 0, or all graphics settings can be cleared on Windows by deleting the Settings.jcache files in %LOCALAPPDATA%/Jagex/RuneScape

Again, please only attempt to use the above if you have an Intel CPU, but I hope that if you do, it can help in the interim while the team...

Read more
Comment

Originally posted by Optimuspur3

Screen becomes so small after the update. Even after the 2nd update.

Intel(R) Core(TM) CPU i7-9700 RAM 16 GB NVIDIA GeForce GTX 1070 Resolution - 1920x1080

Which resolution scaling do you have on your display settings when you right click your desktop wallpaper? And which scaling do you have in the game's graphics options? Thank you!

Comment

Originally posted by Automatic_Use469

hey thank you for answering , my mac is apple m2 pro 32g ram and macOS 14.1.2.

this an image attached to show display settings

https://preview.redd.it/x04i6sh6cg4c1.png?width=482&format=png&auto=webp&s=b472700368662cfaaca20a3cc64f8fffaff9802c

Passed this on to the team, thank you!

Comment

Originally posted by malevalice

Hi Doom,

Macbook Pro (13-inch, 2019, two thunderbolt 3 ports) Processor 1.4GHz Intel Core i5 Memory 8 GB 2133 MHz LPDDR3 Startup Disk Macintosh HD Graphics Intel Iris Plus Graphics 645 1536MB

Much appreciated, have forwarded this to the team!

Comment

Hi Automatic, thanks for flagging this up.
Head to: "Apple Menu" -> "About This Mac" and drop the specs listed there in a reply here for me!

Do you use the interface scaling option MacOS also offers? It looks like this image below - if so, let me know what settings you use in this interface too, and I'll pass them to the team!

https://preview.redd.it/0it70anqag4c1.png?width=449&format=png&auto=webp&s=b7058c0fb83f7171cf225ec42d0c40951e7e683c

Comment

Hello! That's a big tree - let's see what we can do to help here. We've been unable to reproduce this on our in-house Macs so far but I wanna get details. Head to:Apple Menu -> About This Mac.

Drop the the OS and Specs you're running and I'll forward these to the team and we will keep looking at it!

EDIT: I've also been made aware that MacOS has Resolution Scaling, and if you can, please check this setting and let me know which option you use for this - do you use "Best for Display" or "Scaled" and which option, if so? Thanks!

https://preview.redd.it/l6x91p028g4c1.png?width=449&format=png&auto=webp&s=6ccd09ab24db39f989d0b30f0c41f4222f91b163

Comment

Wow, this is really something - The team already have a bug ticket in for this, but I would really appreciate anyone currently experiencing this to reply with their hardware specs - GPU. CPU, Display resolution and RAM ideally.

You can find these specs on Windows by going to "Settings -> System -> About" and then grabbing the details there. Your GPU can be found in the System Information Window under "Components -> Display -> Name"

Thanks so much in advance, 'Scapers!


04 Dec

Comment

Originally posted by SaintGrimm

RSN: Saint Grimm

Like, the resolution it's currently set to? Or the max?
My screen is set at 1920x1080, but it can go up to 3840x2160.

https://preview.redd.it/9v36g6br7b4c1.png?width=761&format=png&auto=webp&s=52762fc6a05ad1549614df44b58d57907eddfa01

Thanks for this, a bug report has been logged with the team for this now, and we'll investigate!

Comment

Hi Grimm, can I grab your RSN so I can flag this up to the team, and while you're at it, can I check what resolution monitor you're playing on, and your graphical settings? Cheers!

Comment

Originally posted by Twitchvictim

u/JagexDoom Doom, tagging you in this - been issue for a while, it really does make pushing enrage way more difficult. I also assume this has something to do with vorkath timers being broken as well, didnt see anything about that in patch notes.

Can we have a fix? :)

The team are already aware and are investigating! We'll get a fix out as soon as we can.