JagexJD

JagexJD



17 Jan

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Originally posted by Angels_Act_IV

hopefully you atleast responded to mod camels reply on this post

From what I understand, Mod Camel is yet to receive additional information from OP.

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Originally posted by 3hideyoshi3

u/JagexJD on mobile, when switching items from inventory or other tabs with other items in the bank I've had items turn invisible and "vanish" from my bank instead of swap. Usually when it's trying to push an item to the side instead of flat out swap. Though I've seen 3 people say their items have vanished completely whereas mine were found through the search bar exclusively.

Edit - I don't know how to record my screen on my s8 phone so I'm hoping someone can replicate it through my explanation.

Thank you for letting me know. I'll share with the team.

EDIT: can you DM me your RSN please so we can investigate, please?

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Originally posted by Newbs_R_Us

I found this on another post, hope it helps -Did you have bank placeholders turned off? When I had placeholders off I ran into a similar bug that deleted my Diviner's robes when I took them out of my bank, and then all my other items in my bank moved 5-6 places to the left, some items even into previous tabs. I left placeholders on since then and just manually deleted the placeholders and haven't run into the issue again.

The OP of the post who reported the same bug advised this sounds just like what happened to him resulting in items being turned into runes

We've tried a lot of repro steps with placeholders on and off, with no dice at the moment. Thank you for sharing!


16 Jan

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Added in an update to my initial post to keep you all in the loop.

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We're investigating, thanks for raising. Well be updating on this thread.

Please submit a bug report if you find any issues with as much detail as you can.

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Thanks. We're investigating and will update here.

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Thanks. We're investigating and will update here.

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We're investigating at the moment. Thanks for your patience everyone - and Shauny for pulling this thread together.

EDIT: if anyone has been affected, please DM me your display name and how it happened in as much detail as possible, it'd be much-appreciated as we try to reproduce the bug.

UPDATE: we've spent the evening trying to reproduce the bug mentioned, with no success as yet. However, we will continue to monitor this issue and any other problems players may experience that could be connected to it. We've identified a minor bug that is bank-related but doesn't seem to cause the issue in question.

Thanks to those who have provided us with information thus far - please keep it coming in if you experience any problems, and we'll regroup tomorrow morning.

UPDATE - 18:18 GMT, Friday 17th

Thank you everyone who has shared their stories with us over the past few hours. It's been a bit of a whirlwind!

After a lengthy inv...

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/u/darkhearted_raven just opened a thread for suggestions for additions to the Max Guild.


15 Jan


07 Jan

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Originally posted by bloody_angel1

The tool sure sounds like it's rigged and picking people who have RS in their username, or Runescape related bios. Maybe stop playing favorites and make it fair to everyone who enters the giveaway, not just influencers.

Nope, it's just based on those who RT the competition post and aren't competition bots.

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Originally posted by bloody_angel1

Why do you only ever pick people who has RS in their username for the WIN 3 Bonds for #FreeStuffFriday giveaway?

Literally, every week, the winner is someone that has some form of Runescape in their username, or is an RS influencer of some sort, or has more than a certain amount of follower. It's not fair to everyone else who isn't an influencer making videos and promoting your game. Some of us just like to play and don't have a following. Stop playing favorites and pick normal people too.

I can answer this one and say we use a tool to randomly choose a winner each week.


06 Jan

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Afternoon, everyone!

In case you didn't know, RuneScape turned 19 on Saturday.

So, tomorrow's live stream (Tuesday, 17:00 GMT, live on Twitch), will focus in on celebrating 19 years of RuneScape. As well as a bumper quiz (with Bonds to be won!), we'll also be inviting some long-serving members of the team onto the sofas to answer your questions about the early days of the game's development. Expect anecdotes, and an insight into RuneScape you've not seen before!

We'd love your questions - the more creative and open to discussion the better - so submit them below, and we'll ask as many relevant questions as we can.

Join us from 5pm tomorrow - and if you'd like to take part in the quiz, please ensur...

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03 Jan

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Hi everyone,

We’re investigating the impact of this activity at present, and will update you when we have more information.

Rest-assured, if there is evidence that individuals have abused the bug in question, then we will take action accordingly.


02 Jan


19 Dec

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Originally posted by mostToxicNoob

Tagging /u/JagexJD since they were kind enough to reply on another thread, hopefully can also find time to answer to these questions.

Hey - I'll pass this on. I'm definitely not the best person to answer but I'll try to find someone who can provide a more tangible answer.

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Great job as ever, Rubic. Merry Christmas!

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Originally posted by Windsofthepast

I don't particularly care for punctuation in a places name like this, but that being said I'm looking forward to this place considerably.

I mean, it worked for Panic! At The Disco. And Westward Ho! And P!nk.

...and now I'm out.

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Hey guys -

We're aware that some characters and pets appear washed out on particular map squares and we have established a fix for this which we will roll out in the new year. The issue is related to incorrect environment maps applied to some of our map squares. These will be corrected and the fixes will be released in batches (we'll let you know when they're released in the Patch Notes!)