Sarealac

Sarealac



21 Mar

Comment
    Sarealac on Forums - Thread - Direct

Hello @Spdalpha,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: ...

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Comment
    Sarealac on Forums - Thread - Direct

Hello,

That’s perfect, thank you!

I’ve sent this information to our team and they will investigate it as soon as possible :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello,

Thank you @Treeyou_anyone for these videos!

I’ve reported this issue to our team and they will investigate it as soon as possible.

If any more information that relates to this issue pop’s up, feel free to send it our way :smile:


20 Mar

Comment
    Sarealac on Forums - Thread - Direct

Hello @Bonney,

Could you please give us an image/video that illustrates this issue? This way we’ll have a better understanding of what is going on :smile:

Thank you in advance.

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Could you please poke our team over on the HelpCentre so they can investigate your account and see what is going on?

You can contact them here: https://funcom.zendesk.com/hc/en-us/requests/new

Thank you in advance :smile:...

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Comment
    Sarealac on Forums - Thread - Direct

Hello @Spdalpha,

Could you please poke our team over on the HelpCentre so they can investigate your account and see what is going on?

You can contact them here: ...

Read more
Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for bringing this to our attention.

Could you please let us know if you notice disconnecting in specific spots on the map? If so, please send us a screenshot of the in-game map pointing to these locations.

Do specific activities/actions make this issue worse? If so, could you please let us know which ones and give more details?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @Grokmork,

Thank you for bringing this to our attention.

Could you please let us know if you notice this stuttering/freezing in specific spots on the map? If so, please send us a screenshot of the in-game map pointing to these locations.

Do specific activities/actions make this issue worse? If so, could you please let us know which ones and give more details?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for bringing this to our attention.

Could you please let us know if you notice this stuttering/freezing in specific spots on the map? If so, please send us a screenshot of the in-game map pointing to these locations.

Do specific activities/actions make this issue worse? If so, could you please let us know which ones and give more details?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for bringing this to our attention.

Could you please let us know if you notice this stuttering/freezing in specific spots on the map? If so, please send us a screenshot of the in-game map pointing to these locations.

Do specific activities/actions make this issue worse? If so, could you please let us know which ones and give more details?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for bringing this to our attention.

Could you please let us know if you notice this stuttering/freezing in specific spots on the map? If so, please send us a screenshot of the in-game map pointing to these locations.

Do specific activities/actions make this issue worse? If so, could you please let us know which ones and give more details?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for bringing this to our attention.

Could you please let us know if you notice disconnecting in specific spots on the map? If so, please send us a screenshot of the in-game map pointing to these locations.

Do specific activities/actions make this issue worse? If so, could you please let us know which ones and give more details?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for bringing this to our attention.

Could you please let us know if you notice this stuttering/freezing in specific spots on the map? If so, please send us a screenshot of the in-game map pointing to these locations.

Do specific activities/actions make this issue worse? If so, could you please let us know which ones and give more details?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @JJx18,

Thank you for reporting this issue to us!

Could you please send us a photo/video of this issue so we can have a better understanding of what is happening?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @Derangedxzombie,

Could you please attach a photo/video of this issue so we can understand it better?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @Nalkul,

Could you let us know if you are running any mods?

If possible, could you please attach a photo/video of your journey steps?

Thanks in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello,

Thank you for all of the information! This was reported to our team and they will investigate it as soon as possible.

If any more information pop’s-up please let us know!

Comment
    Sarealac on Forums - Thread - Direct

Hello @Depressed,

Thank you for bringing this issue to our attention.

Could you please send us a photo or video of this issue so we can have a better understanding of what is happening?

Thank you in advance!

Comment
    Sarealac on Forums - Thread - Direct

Hello @Bad_Guy,

Thank you for reporting this issue to us, but please make sure to use the given Bug Report Template.

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: ...

Read more