Hey,
There isn't too much troubleshoot we can try with the Xbox but please try the following steps to cleat the cache of the Xbox first of all:
-While the console is on, press and hold the console’s Xbox button for 5 seconds.
-The console will power down.
-Wait 30 seconds, and then turn your console back on by again pressing the Xbox button.
Note - If your console is in Instant-On power mode, the above steps will shut the console completely off. Instant-On mode, or the ability to turn on your console by saying “Xbox On” won’t be enabled until you restart the console.
If that hasn't resolved it, try reinstalling the game next:
- Re-install the game/any DLC on your Xbox One system. You can do this from ‘My games and apps’ by following these steps:
-Start from Home (press the Xbox button on your controller to go Home).
-Go to My games and apps.
-Highlight the content that you want to uninstall.
-P...
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