UBI-Froggard

Hey DeviantWolf,

Not sure why that would be happening. Did you install the game properly through Uplay, or did you just move the files from the old drive to the new drive?

Hey Eternal.ZWAA,

We're unable to refund anything that wasn't bought on the Ubisoft Store, and I see you have the game from Steam, so only they can process refunds and they would only do so if you met their refund policy.

Originally Posted by dmarquish93
I just bought this deluxe edition (I had siege before but lost disc) from the Playstation store. It says the same thing, validating multilayer privileges etc and then nothing happens. I just bought this! Someone help

Sorry to hear you have the issue too. Do you have PS Plus on your account?

Hey EliteAlixx,

Sorry to hear you are having the 100% CPU usage issue.

I have provided some solutions below that have worked for other players:

- Set vsync to 60Hz lock the FPS to 120 OR deactivate Vysnc completely and lock the FPS to 120.
=> Inside R6 menu: Options -> Display -> Refresh Rate
=> Nvidia control panel: Manage 3D settings -> Global Settings -> Vsync -> Force On
=> AMD: Catalyst control center -> Gaming -> 3D Application Settings -> Wait for vertical refresh -> Put the slider "Quality" on "Always On".

- Some applications (like Discord or Team Speak 3) are know to contribute to this increase in the CPU usage. Please try shutting these down and any other background applications you don't need running during gameplay.

- Setting CPU affinity to 4 cores and changing CPU priority to realtime also helped some players.

I apologise for any inconvenience caused from it but hope some of these sug... Read more

Hey,

Can you provide your ticket number for where it was originally reported please so I can look into this?

Hey juancitoooo11,

From looking at your case history notes, I can see that you have been told the reason your credits aren't received is because you have a different region PSN account to the region of the game you have. Digital content including credits won't appear in game unless they both match. If you buy the game digitally on the same account you bought the credits on, you'll then see the credits in game. Otherwise you will need to source a disc that matches the region of your PSN account that bought them.

We can only suggest contact Sony to refund the purchase if you don't want to buy the game digitally or source another disc.

Thanks for providing that information @eFF_ecT.

@Depresivie, do you have HDR Bloom enabled like the post above mentioned? And could you provide any screenshots or video footage of the issues you are seeing?

Hey bruceify,

Glad to hear you've already resolved it. Thanks for letting us know

Ok, I see. It seems the Cobalt skin has linked to a different account, as it's not currently linked to DossMedic_Erik.

We need to look into this privately with you to try and find the other account, so please can you create a support ticket / live chat for this here.

You can also private message us on Twitter or ... Read more

Hey DMRogue404

Sorry to hear that happened to you. We can't edit anything on your account to provide back lost mmr or remove abandonment sanctions etc. I'm afraid.

I can only recommend to go through the connectivity troubleshooting found here though to ensure you have done everything possible to maintain the connection to the servers.

Hey ZecronClaw,

Glad to hear you have found a solution to your issue and I apologise for the delay getting to your post.

Hey gcarlin1,

Have you changed locations or used a VPN to make a purchase?

Or have you ever done a chargeback on your in-game order?

Hey skaultz,

Sorry to hear the game is crashing now using Vulkan. Was it working fine before you updated these drivers then?

Can you roll back the drivers and see if it starts working again? If so, this will need to be reported to Nvidia.

Hey Lkg1221,

Please avoid naming and shaming on the public forums as this can instigate more issues. To report players, please can you message us privately on a support ticket / live chat here.

You can also private message us on Twitter or Facebook if you prefer.

Your original post has been edited to hide information.

Hey wokityy

Sorry to hear you are having some issues with the mic in-game.

There are another 2 suggestions below you can try to resolve this:

1) Please make sure the microphone is set as “Default Communications Device” in the audio settings of Windows to control your communication device.

2) Go to C:\Users\CurrentUser\Documents\My Games\Rainbow Six - Siege\UplayID
Go to GameSettings.ini
Go to Audio
Change "VoiceChatCaptureMode=" to a 1 on the variable.

Hey LeanHouborg,

I see you have got 2FA enabled on this account (LeanHouborg) but you don't own the game on this account.

Please make sure to enable 2FA on the account that owns the game.

Hey Spetsgruppa666,

Please can you provide full information on this message you are referring to. What is it saying? It shouldn't be saying anything about validating your credit and debit card.

Do you mean validating and updating playlists?

How long are you seeing this message for each time?

Hey Abemand23,

Your English is fine, don't worry about it

If you have just bought the game and it is asking you for a key to activate it, you just need to verify the game files in Steam.

This can be done by Right clicking the game (in Steam) and select "Properties".

Select the “Local Files” tab at the top, and then “Verify the integrity of the game cache”.

Once this is done you should be able to launch the game without it asking for a key.

Let us know if you still have issues as there are some other steps that can help resolve it too, this is just the quickest one that is often effective.

Hey,

Sorry, if an account name is taken, we can't free it up. They may still use their account on console, you can't see when an account is 100% inactive.

HeyI.AM.PAXA.

Please avoid naming and shaming on the public forums as this can instigate more issues. To report players, please can you message us privately on a support ticket / live chat here.

You can also private message us on Twitter or Facebook if you prefer.

Your original post has been edited to hide information.