Ubi-Froggard

Hey @vykyng666

The file directory such as or don't matter. It's just been mentioned as ...

Hey @s7igma957

Thanks for sharing your feedback on this. As @sattium85 has mentioned, we have forwarded this suggestion on previously but unfortunately we don't have ...

Hey @alandonovan

I'm glad to hear it's resolved for you from such a simple fix. I'll share this with the team so hopefully it can be suggested quicker to anyone else that comes across it too.

Thanks ...

Hey @abdullahvit

If you buy any content on the PS Store, it has to match the region of your disc for it to work with it.

The US is region 1, so you would need a region 1 disc in your case.

Hey @dannygs91

I'm sorry to hear the challenges never unlocked for you. Could you just provide some screenshots showing the challenges affected please and also showing that you should have completed them? If you would prefer to record a video clip instead, that's also fine, just upload it somewhere like YouTube so we can view it.

Hey @tribulation5

I'm sorry to hear that your PS4 is shutting down sometimes saying its too hot and that the fan sounds loud sometimes. This doesn't sound like a game related issue I'm afraid, rather a console issue. It's not uncommon for PS4 fans to sound loud sometimes, especially due to their age and when playing much newer, heavy requirement games. As the PS4 is telling you it's getting too hot and shutting itself down, this is a way to protect itself from burning out completely and causing further damage to it. I would recommend to make sure your PS4 is in a wel...

Hey,

Sorry to hear you are both stuck and unable to complete the mission. I have just merged your threads together. Would you be able to record video clips of what happens for each of you when you retry the mission, so we can report them both to the game team?

Can you also confirm which platform you are each on please?

Hey all,

Just to let you all know, I have forwarded information on about this and the conclusion cutscene issue to the game team to help them look into another similar issue.

As always, thanks for your reports and I apologise for any inconvenience caused if you were affected by either or both issues.

Hey all,

Just to let you all know, I have forwarded information on about this and the opening cutscene issue to the game team to help them look into another similar issue.

As always, thanks for your reports and I apologise for any inconvenience caused if you were affected by either or both issues.

Hey @kristaps1829

I'm sorry to hear you aren't able to collect Codex Page V. I'll report this to the game team so they can look into this and see if they can reproduce it too.

Hey @lethalocean

I'm sorry you are having this issue with Excalibur. We have reported this issue to the game team already and I have forwarded you save files on to them to help look into it. I apologise for any inconvenience caused.

Hey @jhandibode

I have just merged your thread with this one and have chased up with the game team to see if we can get an answer about this. When we do, we will update this thread.

Hey @neroli2015

I'm sorry to hear that you're unable to launch the game. It's odd that there is no .exe file at all for you to run.

I would suggest to just delete all the files and select a new download location and try downloading and installing the game again in this case.

If you can also try to do this to a new drive, that would be something else to try, but if not, just try creating a new folder at least.

Hey @xgeorgianx

I'm sorry to hear your game is crashing on launch. Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.

If you still have issues after this, let us know here and we can create a support case for you, as we'll need to get some system files (DX Diag and MSINFO) from you to...

Hey @sryforping

Just to clarify, are you referring to the Ubisoft Connect reward units?

Also, please be aware, that G2A is not on our approved vendor list, as you are purchasing from an individual seller through that site, so we would be unable to help if there are any issues with a purchase from there.

Hey @draugur34

I don't think this is possible to hide unfortunately but I can pass this on as feedback to the game team for you.

Hey @maximdreey

I'm sorry to hear you are having stuttering issues with the game. Have you just started experiencing this more recently with the game, or has it been doing it since you picked the game up?

You can try disabling the overlay in the Ubisoft Connect settings, as I have seen this has been resolving some performance issues recently. Let us know if this helps you too.

Hey,

Glad to hear you've found them. Thanks for pointing out where they were @bielik01

Hey @arguedcape19588

Please can you clarify what has happened with your game and which update you had an issue with? Do you mean transferring from PS4 to PS5?

If you can provide any example screenshots or video of what you are experiencing we can look into this for you.

Hey @oni_wun

We have reported this to the dev team previously, as it affects other armour sets too. When we have patch notes that mention this is resolved, it will be posted in the News and Announcements section on the forums, but please let us know if you still have the issue with this armour set after seeing a patch that should have resolved it, and we can ask this to be looked at again.