Ubi-TheBerry

Thanks for the update @Fvoarin, great to see a restart did the trick.

If other reports of this could try this too if you haven't done so already and let us know the outcome so we can update the team!

We haven't had any reports of duplicate ghosts though - for ease, could you please create another thread for us to look into this?

Thank you!

Hey @DodzyTm,

Thanks for reaching out and reporting this to us.

May we please know when you last played / originally earned these medals?

Are you missing medals for any other campaigns?

Hey there @bmx22c,

Thanks for reaching out to us with this - sorry to hear you were disconnected.

Have you experienced this behaviour before or since this?

I've taken a look and we've had no degradation or server issues at these times so there may be something impacting your connection to the game's servers.

Could you please ensure you've completed all of the steps in our ...

Hey there @Kekeciam

Thank you for reaching out to us, we don't have the information available as to why exactly it isn't possible to amend a car's normal map as you can the wheels / details, however I have forwarded your comments onto the team so they can consider them.

Should you have anything more you'd like to share, or we can answer, please do let us know!

Hey there @MrTiebe

Thanks for reaching out.

Just to check as you note this began recently - have you already tried verifying the game's files? Just to rule out any file issues caused by an update.

And may we please know what controls you're using as P1 and P2? (ie. is P1 using Mouse and Keyboard)

Thank you!

Hey there @SouzeMan,

Sorry for the delay while we've been getting through everyone's threads - glad to see it's since been sorted though!

Please let us know if there's ever anything more we can help with!

Thank you very much for reporting this to us here guys!

I've gone ahead and passed this onto the team so they can take a closer look.

If we have any updates we'll let you know and of course if you have any news, let us know too!

Hey there guys,

Thanks for getting in touch with your reports of this!

@zai-tm - may we please know if you're using fullscreen / windowed / borderless?

@E...

Hey there @BourbonKid3000,

Thank you for reaching out to us and raising this.

Would it be possible to please capture some clips of the behaviour you're referring to, so we have a point of reference to pass your feedback onto the game team?

Much appreciated!

Hey there @deadhande4

Thank you for reaching out.

Sorry to hear your rank dropped following the update.

Do you happen to have any examples of the before and after?

Otherwise, the ranks are ...

Hey there @Amundsen96

Thank you for reaching out, I'm sorry to see you're having issues getting connected.

If you haven't done so already, please ensure you've completed all of the steps in our connectivity guide, including ...

Hey there @u-B-m,

Thanks for getting back to us!

Following your last post there has since been an update - have you since able to update the dedicated server to see if the issue's resolved?

Hey there @de_Pingascube,

Thanks for reaching out!

Would it be possible to please also share screenshots of the server and maps you're attempting to set up too?

And have you been able to create servers in the past or is this the first time?

Hey there @twixuss

Thank you for reaching out to us and reporting this, sorry for the delay!

As you noted this began following the last update, could you please ensure you've tried verifying the game's files?

This will scan for and repair any missing / damaged files possible caused by the update.

Please let us know if there's any changes!

Hey there guys ,

I've merged your threads together here.

Thanks for reaching out to us with this and sharing your findings, we appreciate it!

I've passed all this information onto the game team so they can take a closer look into this.

Should we need any more information, we'll let you know here.

Thank you!

Thanks for getting back to us @Denniss, apologies for the delay!

I have since raised this to the game team though, so they'll be able to take a closer look.

When we have more information, we'll let you know here.

Thank you!

Hey guys,

I've done some merging of threads here.

Thanks for the screenshots @Fvoarin .

An investigation is open so I've passed your reports on but if you could also confirm the following it'd be helpful;

• Did the ghost update with your PB?
• What map(s) or sever(s) is this happening with?

Thank you!

Thanks for getting back to us @twixuss - just checking in to see if this is still resolved after editing the map?

Hey there @Sordamente

Thanks for reaching out, we do have an investigation into the Ubisoft Connect overlay as it's leading to higher than normal CPU use - which may be a factor, however so we can look into this further could you please open a case via our ...

Hey @TTV-KingBait_ ,

Thanks for reaching out - sorry to hear you're missing medals.

Could you please share some examples of this and note the track(s) and server(s) this has occurred with?

Thank you!