Ubi-Wan

Hey there, Pugnoxi. I'm really sorry to hear about these connection errors you're encountering while playing Siege. I'd like to have you give the troubleshooting steps within this FAQ a try, to clear your connection to Siege's online services. Let me know if things appear to clear up afterwards!

Hey there, shronksson. In order to request a ban appeal, you'll need to reach out to our dedicated support team via the creation of a new case.

cheezerons - I've responded to your forum post with the same information, so please submit your request as a new case as well; our team will be happy to look into things.

Hey there. Please note that support cannot overturn a ban appeal's outcome once investigated. I'd also like to note that according to section 2 of ... Read more

Hey there, Thegreeeendude. I'm really sorry to hear you're running into these disconnects so frequently. I'd like to have you try and clear your connection to siege's online services, in order to avoid these connection errors in the future. To do this, please give the steps within this FAQ a try! If after you're still running into these issues, could you let me know what error codes you're most frequently running into?

Hey there, kaiza46. I'm sorry to hear you aren't able to see the operators you were expecting from your purchase. Could you let me know the exact names of the operators you're missing from this purchase? I'd like to ensure they're apart of the contents for the deluxe edition.

Hello there, felipegamer555! We only support English on the forums here, and we also have a French & German forum. Would it be possible to repeat your question in English?

Alternatively, you can open a ticket on our support site and an agent will get back to you in your preferred language.

Hey there! We only support English on the forums here, as per the forum rules. Would it be possible to repeat your question in English?

Alternatively, you can ... Read more

Hello there, Lysolwyd! You should already have access to the test servers! You can access the server in your Ubisoft Connect library.

Hello there, xtremexper-G. Support is unable to manually adjust ELO, rank or match history. With that in mind, we ask you create a ticket with our dedicated support team, and provide any pertinent information and evidence regarding this DDoS attack you've mentioned running into.

Hey all. Thanks for reporting, and sorry to hear these challenges aren't tracking properly. I'd like to have those affected complete connectivity troubleshooting for your platform. This will help ensure your communication is clear to our online services, which is required for these challenges.

Hello there, SixNoobPlayer. I'm really sorry to hear about these latency issues you're encountering. I'd like to have you ensure you try some connectivity troubleshooting steps. This will help you clear your connection to Siege's online services.

No worries at all, I'm glad things were sorted out! Feel free to reach back out at any time should the need arise.

Hello there, iF1am3z. Support cannot speculate about potential game or content releases, including features. When details become available, they will be posted Siege's official news & announcements forum which can be found here!

You can also ... Read more

Hello there, unexactriot299. I'm sorry to hear you're having trouble with your challenges not tracking properly. I'd like to see if you're able to complete some connectivity troubleshooting for your platform. This will help ensure communication is clear between our online services and your own connection!

Hello there, Tujma! I'm sorry to hear your pals are having trouble connecting to Siege properly. It's a good idea to have them start out by giving the steps found within this troubleshooting FAQ a try. This should help ensure a clear connection to our online services. (Note the FAQ is for PS4, but the same steps still apply for PS5!)

If they're still having trouble after completing these steps, have them reach out to us by ... Read more

Understood. Sorry to hear that! From here, I'd really like to have you reach out to our dedicated support team for help, as account-sensitive information may need to be shared. To get started, please create a support ticket! You can also create a support ticket with our social media support on the Ubisoft Support Facebook or ... Read more

Hello there, Cosmo_N_Cream! Sorry to hear you're having trouble locating the content in question. Could confirm exactly (names of) which operators are missing? I'd like to ensure they're included in the contents of the edition purchased.

Hello there, pma.! Thanks for reaching out, and welcome to the forums! I've just sent a password reset email to your address. Are you able to see this email at this time? Be sure to check spam & junk folders!

Hello there, Zeoxus.EXN9! Thanks for reaching out. For more account-specific queries such as this, we ask you reach out to our dedicated support team who can have a closer look at things. Do do this, you can create a new ticket!

@eyesides Hey there. I'm sorry to hear about this. I'd like to have you provide me with a video showing the issue you're encountering occurring for review. Also be sure you've compared your progress in-game to that of others, such as in community-made videos or guides!