Ubi-Wan

Hey there, Sangello. Thanks for sharing all this - I'm really sorry to hear about these choppy issues you're running into within Siege. Could you please create a support ticket here with your MSINFO & DxDiag attached?

Hey all! Sorry to hear your connection isn't clear. I'd like to have both of you try connection troubleshooting proper for your platform - this can be found here! Since the data center you're connected to cannot be changed on console, it's best to have as clear a connection to Siege's servers as possible to ensure you're connected to the proper server!

Hey there, I.Luc.I! Thanks for reaching out. First, I'd advise looking into the linked sticky previously mentioned.

As for the other issue you're encountering - we do have a ... Read more

Hello there, JedH_! Welcome to the forums. Sorry to hear you're having trouble using the voice chat feature in Siege. It's definitely an important feature to use, so I'd like to have you give the steps found within this FAQ a try, in order to troubleshoot this.

Hey there, Rayndown! I'm really sorry to hear about these incredibly low frames you're encountering in Siege. I'd like to see if disabling any unnecessary background applications while playing helps resolve this for you.

@c4ptj4cksp4rrow This is certainly strange! Have you encountered similar situations previously? If so, might you be able to grab a video of this for review?

@c4ptj4cksp4rrow This is certainly strange! Have you encountered similar situations previously? If so, might you be able to grab a video of this for review?

@c4ptj4cksp4rrow This is certainly strange! Have you encountered similar situations previously? If so, might you be able to grab a video of this for review?

@stryx74 Hey there. I'm really sorry to hear about your Roman artifacts having gone missing. I'm curious to know if you've been able to check to see if these artifacts are still missing from previous saves? Additionally, have you tried obtaining the final artifact, by chance?

Hey there, Ric_jess! Sorry to hear this. You may wish to reach out to our dedicated support team to have this looked into. To get started, please create a support ticket. You can also create a support ticket with our social media support on the Ubisoft Support Facebook or ... Read more

Hello there, Indefinite_Pain.I'm sorry to hear about this inconsistent mouse movement. I'd like to know if you've tried adjusting your mouse settings within windows? Additionally, have you given any troubleshooting steps a try, such as the steps found within this FAQ?

Hello there, SpeaKeasy-26! We only support English on the forums here, and we also have a French specific forum. If you wish to receive support here, would it be possible to repeat your question in English?

Alternatively, you can open a ticket on our support site and an agent will get back to you in your preferred language.

Hey there, mbyergin. Please note our team may be experiencing a higher than expected contact volume. We appreciate your patience as our team works towards your ticket's turn for a proper response.

Hey there, DanajMahal. I appreciate you’re eager to know Ubisoft’s stance on console players using Keyboard and Mouse in-game. This is a complex topic involving hardware, live services, and security. We are working to deliver a global and reliable solution for detection but do not have more info yet as investigations are ongoing.

With that in mind, if you're encountering DDoS attacks, we strongly encourage you to reach out to our dedicated support teams via the creation of a new ticket . Our teams will be more than happy to gather any pertinent information you may have regarding these instances.

@hawkdrakzar Hey, and thanks for sharing. I'm sorry to hear this. It's certainly difficult to tell with this ongoing issue; though do note this is being investigated. Have you been able to try and find another achievement to unlock to test this? The reports we've found thus far have noted being able to unlock the achievements - just not view them.

Hey there, xtremexper-G. I'm really sorry to hear you've encountered this kind of situation. We ask that you please reach out to our dedicated support team for this kind of report, and ensure you have any pertinent information handy when doing so.

Hello there, MrPrawns! I'm really sorry to hear you're unable to launch Siege. I'd like to have you give the steps found within this FAQ a try to troubleshoot your system's performance. It's also a great idea to ensure that any unnecessary background applications are disabled while playing.

Hello there, amir2w5! Welcome to the forums. Twitch drops can typically take up to 48 hours to show up on an account which is properly linked. If you're still having trouble after waiting this time, feel free to reach out to our dedicated teams via the creation of a new support ticket! You can also create a support ticket with our social media support on the Ubisoft Support Facebook or ... Read more

Hello there, MynameSilence. To request a ban appeal, you'll want to reach out to our dedicated team by creating a new ticket.

Hello there, DanAtDawn! I'm sorry to hear you're encountering this. For more account-specific issues like this, it may be best to reach out to our dedicated support team, so that more sensitive information may be shared, if needed. To get started, please create a support ticket! You can also create a support ticket with our social media support on the Ubisoft Support Facebook or ... Read more