Ubi-WheelyDuck

Originally Posted by WeiTheSovereign
No problems Berry
Hopefully this can be adjusted
I have mentioned this one half a year ago on Discord too but it does not have too much changes, I guess the developer make this one as low priority
I think they might need to increase the priority level

Thank you once again for sharing this.

We have an update, we believe we may... Read more

Originally Posted by FaCe_Jarvis
I've been trying to buy R6 credits for nearly 3 weeks now but am unable to. I can buy everything else in the game, for ex. The year passes some, some bundles and etc. But I can't buy any R6 credits. It just says try again later. PLEASE help I would highly appreciate it.

Hey FaCe_Jarvis,

Sorry to hear that you are having this issue.

Is your payment still being taken?

Originally Posted by HonestlyBadWifi
Ok so I also had this problem and I closed out of uplay and epic deleted the ownership cache opened epic back up and it said ubisoft login required i clicked on that and it opened up my browser logging me into ubisoft and then it launched hope this helps.

Hey there

It is great to hear that this solution worked for you, thank you for sharing it as it may well help others too

Originally Posted by Strefl
It has been doing this for about a week now I think. I have restarted my PC and siege. I have also launched siege via ubisoft and then steam and nothing seems to fix it. I have messed around with my ethernet too and I have seen other people with the same issue. I just asked my friend to check and he has the same issue.

Thank you for confirming this.

When you restart the game do you notice any changes at all to your xp or renown?

Many thanks in advance

Originally Posted by stjohn1966
rearly ubi tell the man this has been going on for over 3 weeks and by your comments on this thread you sill have no idear

We are more than happy to help, as each case can be different we however need to get a full picture of what is happening.

We have noticed that in some cases after a restart missing renown and xp shows and this is why I asked whether this is the case in this situation

Originally Posted by voblivion
An old server version hosted one of my maps and my custom CPs made with ingame editor weren't correctly supported. There's now 4 PBs (including WR) that have been done without passing any CP (only finish). How do I remove these ?

Hey voblivion,

Sorry to hear this.

Would it be possible to share a image or even better a video of this so we can see exactly what has happened?

Originally Posted by CrustyCroisant
ik probeer rainbow six seige te downloaden via epic games vanwegen halloween kortning maar hij geeft de hele tijd de foutcode PI-UBI-01: 102008.
hou kan ik dit fixen want ik zou het wel leuk vinden om het spel binnenkort te kunnen spelen

Hey CrustyCroisant,

Sorry to see that you are having this issue.

In this instance I would advise to ... Read more

Originally Posted by Emtin.
Yes I have before but didn't help. The thing is I don't have connectivity problems. I don't get disconnected mid-round or when I'm alive. It's just sometimes when I'm spectating and the round ends so I beckon it's a software glitch rather than a connectivity issue.

Thank you for trying those steps.

I think in your case we are going to need to take a much deeper look and for this we will need you to ... Read more

Originally Posted by eFFecTM.
Can we get any update on this one? I cannot provide any new information. I have checked and it has not been fixed yet.

Hey eFFecTM.,

Sorry to see you are having this trouble.

I have questioned this with the team. Once we have a response we will be sure to update you

Originally Posted by edwards142
When my Excel file was havoc by the “Adware” virus species. At that time, I was completely unaware of how to fix this issue. So I started searching for the fixes to resolve a virus corrupted Excel file and I got this helpful post.

Somehow I have successfully retrieved my Excel file back, by following the methods mentioned in this post. So, you must check out the fixes, to make [REDACTED] - Ubi-Milky

Hey there,

Thanks for sharing however we would advise against using links for external companies as we cannot guarantee the security of them.

Many thanks

Originally Posted by s999x
Does the game still count the kills I made the last weeks?
This bug affects all players I talked to since weeks, will it be fixed with the uodate tomorrow?

Hey there

I am afraid I have no information on this at this time.

We will update everyone as soon as we have an update

Originally Posted by Godpossiblyfat
by reseting the keybinds it should make it normal

Hey there,

This suggestion is completely correct.

Thank you for sharing it to help others

Originally Posted by Etirion
I can't remember the quests name, it was a quest from the elders where I had to help her prepare a speech, as part of this there were 3 options to choose a bonus from. I chose the one that gave me -10% Need consumption for the Shepherd, but instead of reducing how much they consume it limited their needs to 90% maximum, where I now have no Shepherd resident full, with too little workforce and no possiblity of upgrading any shepherd until the "buff" runs out after 30min.

Edit: Here is a Screenshot that might help
https://i.imgur.com/AWfEH7Y.jpg

...

Read more

Hey guys

There is currently no workaround, except starting a new save game, but our team is currently looking into that issue. Keep an eye on our forums and the Anno Union for all future updates and patchnotes.

If you are able to provide screenshots or even better a video showing what is happening this will also help our investigation

Originally Posted by GWyMAtt
Apos a atualizaçao do dia 26/10 no xbox one perdi 14 operadores mira,jackal,melusi,zero entre outros, antes da atualizaçao eu tinha todos

Thanks for getting in contact, however our team are only able to offer support on these forums in English, French and German at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, please ... Read more

Originally Posted by Effective.-
I have now tried to verify game files and uninstall the game and it still has not worked

Thank you for the screenshot and all the steps you tried.

Would it be possible to provide screenshots of your key mapping?

Steps on how to obtain this can be ... Read more

Originally Posted by RoLeoNP
I can collect ,add or remove weekly challengs.Can somebody help me?

Hey RoLeoNP

We are aware of this, this is as a result of moving to Ubisoft Connect. Please see this article for a detailed explanation and when you can expect this feature to be back up and running

Originally Posted by s0nari0n
Unplayable. Noticeable input lag after the update. 1.5x scope feels the laggiest. For the thing 2 be worse, went for a bit of csgo aim fun and saw the actual difference between mouse responsiveness of the mentioned games.

No v sync
no free sync
no fps cap (got around 150-200)

i7 8700k
vega 56
16gb ram
ssd

Hey there,

Sorry to hear that you are having this trouble.

Would it first be possible to try ... Read more

Originally Posted by Krizu.ecksdee
Adding to this.
Connectivity issues to Uplay as well as the actual game after a successful login to Uplay.
Platform PC
Server WEU
Uplay error message: Connection lost (after minutes of trying to login)

That's an ongoing issue since at least yesterday.

Edit: Now getting the infamous [8-0x00000054] error code when trying to connect to Ubisoft servers

Originally Posted by ActuallySinan
1. I am trying to connect t...

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Originally Posted by fadbamsendk
hi i brought the game ANNO 1800 for 7 month ago
i buy a cd key and downloaded the game
but then my windows crashed and must start over again
but now im wondering where can i get the game again ???
i should download it again at ubisoft but cant find anything ??

any1 know what i can do ???

Hey there,

From what you have described it sounds like the game has linked to another account, do you have another Ubisoft account at all?

In this case I would suggest ... Read more