Ubi-WheelyDuck

Ubi-WheelyDuck



28 Sep

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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey there,

Sorry to hear you are having trouble with this.

I know you advised you tried changing datacenters but can I just check that you tried these steps to do this?

I would also advise at this stage to try ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Squattangent0
ok thanks for letting me know
You are welcome.

Just let us know if you ever need further support
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by CordzII
Yeah, i tryed it, but the problem continues, made no difference .

i'm basically having this same issue: ...
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Super_III
As mentioned in the title, i have owned and played Future soldier but the camo for RB6 will not unlock in ubisoft rewards, anyone know what to do?
Hey there,

If you have recently purchase Future Soldier then it can take up to 4 hours for the skin to become available for Siege I am afraid.

If you require any further assistance please don't hesitate to contact us
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by KuruFasulye_
After the new update, when I enter the 2nd or 3rd rounds in Quick Matches with my friends, it directly throws it to the menu without any error code. I cannot complete the match. It is ok when I enter a Quick Match alone, but when I enter with someone, I cannot finish the match. I will delete the game with this going. up to date, Internet Stable please help :deli:
Hey there,

Really sorry to hear that this is happening.

As this seems to only be happening when you play with a friend I would adv... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Mqjestic_
it didnt work, idk what to do
Thank you for the update.

As your GPU was not detected previously I would advise to try these steps, they should help you switch between your graphics card and integrated graphics

Please let us know how you get on as we are ha... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by the0ckjohnson
i'm running an i7-6700k with gtx 1070 on vulkan with all low setting besides the texture quality which is on the highest setting. i've also the adapted scale rendering target fps to 204 fps. i've also capped my fps in nvidia control panel at 234 fps and i run the RTSS and msi afterburner overlay and experience frequent crashing. anyone here experience similar thing? any help would be appreciated.
Hey there,

Sorry to hear that you are having this issue.

From what you explained a likely reason you may be having this issue is due to the 3rd party applications being used as these are known to cause issues.

Please see ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by OCE_Pyro
When i first got the game my fps was going from about 90-120. Then something happened i opened it up one day and it was windowed not fullscreen and it wouldnt go above 30, I've recently fixed that but now it wont go above 60. Please Help I'm not getting what i payed for.(its only r6)
Hey there,

It would be interesting to know if anything changed at all?

Would it be possible to advise on your system specification?

Is it a solid 60 fps constant or does it fluctuate?

If you have Vsync turned on and your monitor refresh rate is only able to manage 60fps then this would explain this scenario and is there to prevent ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by FreeSloppy7-11
Did you guys ever fix this error? I'm getting the same error right now.
Hey there,

Would it be possible to provide us a screenshot as this would greatly help us, we do feel this may however be a discord error based on the name
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Scorpion125._.
Hey, so ive tried switching my keboard from svk layout to the english layout all from the american and the english qwerty and it still doesnt work, sadly it kind of ruins the game flow since every time dokkaebi calls me i cannot answer the call because it cancels animation mid way because of an issue with my keyboard button not working correctly.

Sorry i couldnt provide feedback for the fix but i tried every keyboard layout i could think of.

Thanks for the idea hopefully there will be a way to fix this issue in the near future.
Hey there,

Can I just check also, would it be possible to try an alternative keyboard at ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Sonorpearl
Same for me. I get kicked in the exact moment when a new round with the operator selection starts. I've following every networking guide and the issue is still persisting for a few months by now. Checked uPnP, checked port forwarding, reinstalled r6, verified r6, updated and downgraded drivers and much more...
Hey Sonorpearl,

Sorry to hear that you are experiencing this but thank you for trying our troubleshooting steps.

Would it be possible to send us a screenshot of your port forwarding by ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by KuruFasulye_
Yeni gelen güncellemeden sonra Arkadaşlarımla girdiğim Hızlı Maçlarda sürekli 2.yada 3. raunda girerken hiç bir hata kodu vermeden direk menüye atıyor. Maç tamamlayamıyorum .Tek başıma Hızlı Maç girince sorun olmuyor ama birileriyle girince maç bitiremiyorum. Bu gidişle oyunu silicem.Ekran kartlarım güncel.Driverlar vs. güncel, İnternet Stabil lütfen yardımcı olun
Thanks for getting in contact, however our team are only able to offer support on these forums in English, French and German at this time, apologies f... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Probably.Joe
Last week, I open my desktop and I receive one message from steam that I has been banned by battleye because of cheat but I never use any cheat or hacks and I find out there is someone log in my steam account and play r6. I find battleye and ubisoft but they just send the same email to me can anyone help?
Hey there,

Sorry to hear this.

We are more than happy to help but we will need you to ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by JayGuards
1. It only happens during the match
2. There are no error codes ever for me
3. This happens every match
Originally Posted by Chilakil128
It only happens in match
No error code because it freezes until i restart
Every game
Hey guys,

Thank you for this additional information.

I have made the team aware and they are cu... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Geekzs
I have tried the advised troubleshooting method and have had no resolve to the problem I am facing. After the update a week or so after the new season launch at random points throughout a game (this doesn’t happen every game) the game audio cuts out but still allows you to run around and place gadgets etc but about 20 seconds later the game completely freezes and forces you to reset. This is ruining my experience playing ranked on Siege and has given me abandon sanctions and lost MMR that I didn’t deserve. Please Ubi fix this issue as it’s making the game unplayable for myself and other players.
Hey Geekzs,

Thank you for trying all the troublesh... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by SharpList813009
i am having same problem i had it yesterday an
d now there gone
Originally Posted by multicolorlemon
PS4
I'm missing the first year operators.
Bought Tom Clancy's Rainbow Six® Siege Deluxe Edition on september the 11th. From the start and worked hard to unlock the first year operators.
No shared content.
Hey guys,

Sorry ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by alucardu
Finally I resolved my issue. The issue was that when I booted the game through Steam or Uplay the game would crash instantly. No splashscreen, no black screen. It wouldn't even start. When I would start it on Steam I would see that small Steam loading box and then it would crash. So I read somewhere that I should run the anno1800.exe file in admin mode, so I gave it a shot. But then I got an error: mfreadwrite.dll was not found after a quick google search it seems this issue happens on Windows 10N installations without the Media Pack update.

There are several ways to get the media pack for Windows 10N but the downloadable ones didn't work for me. So I installed it through Windows self:

start > apps & features > Optional F...
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by KassielOs
Took another 3 weeks break ... tried one game today, this particular mission (forgot that massive was incompetent to fix it in past 12 or more months) .... and voila, same bug again. Made me sick instantly and used alft+f4, the best way to turn off crap games.
Sorry to hear this, I can assure you I have updated the team on this and can confirm that they are investigating this.

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by asianricefield
I am trying to completely gather all loot and collectibles on each district (except lootable objects), but, sadly, I've found a lot loot that cannot be reached, such as the contaminated apartment in Chelsea, 8th Avenue, and lately, a little standard gear at Kips Bay, 1st Avenue. Right on the street.
There are no obvious places that lead underground. I have looked at some main mission places and they do not lead to this gear.The waypoint just leads to the spot above the gear. No buildings nearby are even enterable, and no tunnels lead to it. I have OCD, unfortunately, so I can't simply ignore this little thing.
Hey asianricefield,

T... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by butcher_db
1. Problem connecting to Club. To the news. And in groups to players or friends on another platform.
2. Through Shift F2 - the activation of the key supposedly hangs, but although it should not be so.
3. The problem with the inventory, when you press i - does not come out, it only works when the cache is opened.
4. Friends at Epic games took the game Devision 2 and played without any problems, and on your Ubisoft platform, such troubles, why the feedback is so terrible, especially the application cannot be sent.
Maybe at the end you will be busy solving and fixing bug fixes.
Hey there,

Thank you for your detailed explanat... Read more