UbiExcellent

UbiExcellent



16 Apr

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    UbiExcellent on Support Forums - Thread - Direct
Hey Deikhin and echolecter! I don't believe this issue has been reported to the teams yet, so if either of you could provide video proof of the flamethrower sound continuing after dying, I'll be happy to forward the clip to our teams to be reviewed further.
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    UbiExcellent on Support Forums - Thread - Direct
Howdy bl2bl2! Mirroring what RaZ_HU mentioned, Thieves Den was removed with TU 8 back in March of 2020. I've included the relevant patch notes here for further clarification on this.
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    UbiExcellent on Support Forums - Thread - Direct
Hey there and welcome to the forums, shantanu222! Support doesn't have any unannounced game information to share, but I'd recommend keeping an eye on the game's official website and Twitter page for any changes to the number of exotic weapons and gear that can be equipped at any gi... Read more
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    UbiExcellent on Support Forums - Thread - Direct
Nytefal: Hello there! I'm glad to hear that BoogieLXX's post helped you move past this issue. Thanks for letting us know.
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    UbiExcellent on Support Forums - Thread - Direct
Thanks for reporting this and for including this image, George171012! Do you find that this only occurs in specific locations or during specific missions, or are all enemies becoming more friendly and taking the phrase 'bending over backwards' too literally?
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    UbiExcellent on Support Forums - Thread - Direct
Welcome to the forums, Yeehzy920! I'm sorry to hear that you're no longer able to purchase this blueprint from Inaya, but as Licher.Rus mentioned, a screenshot or short video clip of this would be very helpful and would allow us to check in on this further with you.
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    UbiExcellent on Support Forums - Thread - Direct
Noeat_: My apologies for any confusion caused. In order to receive Units, players need to level up their Ubisoft Account level, which can be done by completing challenges to earn Ubisoft Connect XP. Details on this can be seen on the following FAQ for Ubisoft Connect.
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    UbiExcellent on Support Forums - Thread - Direct
stAArTHeeF__212: Thank you for sharing this other forum thread here! I'm going to go ahead and reply directly to that thread, since I see a few players have provided responses to the questions I asked the other day.
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    UbiExcellent on Support Forums - Thread - Direct
kontza: No worries at all! I'm happy that fixed the issue for you.
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    UbiExcellent on Support Forums - Thread - Direct
I'm very sorry for the continued aggravation caused by these crashes, everyone! Please contact our Social Support teams either over Facebook or Twitter, so they can create social tickets for you both to ... Read more
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    UbiExcellent on Support Forums - Thread - Direct
Thank you everyone for letting us know these Core Challenges for The Division 2 are still not unlocking properly for you all. I've reached out to our teams to see if they can provide more information on this, and hope to be back soon with more details.
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    UbiExcellent on Support Forums - Thread - Direct
Hi all! I've checked in with our investigating teams about this error that occurs within 'The Tomb' after killing the Rogue Agents and would like to request video footage of this occurring as of the latest update please. Once I've received this video link, I will be happy to share it with the development team.
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    UbiExcellent on Support Forums - Thread - Direct
campo123: Many thanks for the reply!

campo123 / tony_buzzz: The investigating teams had a difficult time with reproducing this error within the testing environment. If possible, please let me know the following details, so I can share these with the teams:

- Is the problem also occurring when viewing the Clan XP from "Distinctions of the Week" leaderboard from inside the game or is the problem only occurring when viewing the Clan XP via the bot set up on Discord?

- If the issue is also occurring when viewing the Clan XP from inside the game, please provide a video showing the issue.
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    UbiExcellent on Support Forums - Thread - Direct
MadMaxxx: Thanks for providing those images! I've sent both links to our teams, so we can check on this further for you.

15 Apr

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    UbiExcellent on Support Forums - Thread - Direct
David_1968: Hey again! In addition to the steps I provided above, would it be possible to test your connection on the PS4, then let us know what the results are please?

mental_kakapo: I'm very sorry this has been an on-going issue for you as well! Can you also test your connection, then share the details here please?

14 Apr

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    UbiExcellent on Support Forums - Thread - Direct
Howdy kontza, and many thanks for reporting this bug you've encountered which is preventing you from climbing and looting. As a first step, I would definitely recommend verifying the game files to see if this resolves the issue for you, since this could be caused by a missing or corrupt file.
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    UbiExcellent on Support Forums - Thread - Direct
Welcome to the forums HungDragon69, and thanks for sharing that reinstalling the game resolved this loading issue for you!
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    UbiExcellent on Support Forums - Thread - Direct
Hey there, Romanos2314_GR! Would it be possible to provide a video clip to us that shows that the hive doesn't revive you when you have the Fragile Directive armor on, but this issue goes away when you change your armor? Similarly, any footage you can provide for this shield error would be great to have as well.
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    UbiExcellent on Support Forums - Thread - Direct
Hello David_1968, and apologies for the exhaustion and annoyance caused by these Delta-3 errors you're facing on your PS4 Pro. If you have already completed our connectivity steps for The Division 2 on the PS4, please provide a s... Read more

13 Apr

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    UbiExcellent on Support Forums - Thread - Direct

@kennyannydenny Much obliged! I've forwarded this screenshot and report to the teams to be looked into.