WotC_Jay

WotC_Jay



10 Apr

Comment

We have deployed the fix, and Turbo Draft is now available again. Anyone who has already entered should now be able to draft & play normally.

Comment

We have deployed the fix, and Turbo Draft is now available again. Anyone who has already entered should now be able to draft & play normally.

Comment

There's a problem with this event, so we have temporarily turned it off. We are working to restore it, but no ETA to give at this point. We will ensure that everyone either gets to play or gets reimbursed.

Comment

Originally posted by Squee2020

Any idea when it might be back? Seems like a lot of us are out 5000 gold. It's really frustrating.

Working on it, but no ETA to give right now. We have identified the problem and understand the fix, but we don't yet know when we can deploy it.

In any case, we will ensure that everyone either gets their gold/gems back or gets to play. Apologies for the frustration here; I get that this isn't the experience you wanted. (It's not how I wanted to spend my Saturday morning either.)

Comment

There's an error with this event, and we have turned it off temporarily.


07 Apr

Comment

Originally posted by avocategory

Draft will have one lesson per pack; they’re identical in distribution to paper draft packs other than not having a foil slot. They haven’t mentioned for arena boosters, but I would be very surprised if those had a dedicated lesson slot.

In the 8-card store packs lessons are treated like any other Strixhaven card of their rarity (no dedicated slot). 15-card draft packs work just like tabletop packs.


30 Mar

Comment

Originally posted by Meret123

About same. KHM had 4x copies of the five Rare cards from the Kaldheim Theme Booster. This has 5x Mystical Archive ICRs. I haven't seen anyone play theme booster rares but mystical archives have bombs.

If 5x icrs are only rare/mythic that's great, otherwise it sucks.

The Mystical Archive ICRs are only pulled from rare/mythic cards


29 Mar

Comment

Originally posted by gryfn7

Hi Jay, I hope you don't mind if I let you know of some other significant mobile app bugs that can be replicated against Sparky. You don't need to reply, just want you to be aware of them and hopefully pass these bugs on to the mobile dev team to have a look at them.

There are two other significant bugs with the mobile app (Android and iOS).

One concerns the mobile app stacking/grouping the same permanents with activated abilities (e.g. Usher of the Fallen). The app only allows you to select or activate the permanent on top, you are not able to select or activate any other permanent in the group/stack:

https://www.reddit.com/r/MagicArena/comments/mdpfyl/dear_wotc_well_done_on_the_ios_app/gsb8rc0/?context=3

The other bug concerns a spell or ability targeting a permanent that is off screen. When you try to drag the row of permanents t...

Read more

Thanks for the report; I've passed it on to QA to investigate further.


28 Mar

Comment

This is a bug, and it should be solved with the Strixhaven release. You can fix it with the “pretend cast” method you mention or by opening up a library or graveyard browser. Apologies for the issue.

(In case you're curious, it’s stuck thinking you’re dragging a card, so won’t let you click the buttons.)


24 Mar

Comment

Originally posted by Zstrike117

They should be legal in Historic Brawl.

Historic Brawl bans 4 cards from the Mystic Archive. (3 from the same list as Historic, including Demonic Tutor, plus one additional card) 4 of the cards banned in Historic will be legal in Historic Brawl, including Swords to Plowshares.

Comment

Originally posted by opistho

Found A workaround, see my other comment! A Password reset kills the blackscreen upon first start.

edit: But, it reappears after one game is finished :(

If this gets you far enough in that you can access the "Settings Gear" in the upper-right, try hitting "Unlock Play Modes" following the instructions here: https://twitter.com/Wizards_Help/status/1374785031256825856

Comment

Originally posted by grepcdn

How can we skip the color challenge if we can't get into the game to do so? Is there a workaround?

e: my client just started working again as of 19:30 est

Working on that, but unfortunately I don't have a good answer to give there currently. You're saying that the black screen is kicking in before you can hit the "gear" icon in the top-right?

Comment

Been looking into this all morning. Our current understanding is that it *is* account-related, and specifically it's related to going through the Color Challenge and having one of the quests to unlock the dual-color decks.
We're working on a fix, but for now if you can skip the Color Challenge you should be able to get out of this state.

Comment

Originally posted by Augment2401

I play on mobile, and it doesn't have a launcher or an update in the play store. I've refreshed my play store repeatedly. I'll try again in an hour.

New version should be up in the Play store as well (I've downloaded it from there).

Comment

Make sure to restart with using the launcher to get the update


18 Mar

Comment

Originally posted by Polan27

Not buying it, especially when the bug always has you going down 2 spots.

If it were a delay, I would randomly go up 2 spots some of the time, but no. It's always going down after a win.

There is never a "delay" in which I gain 2 spots.

Also it is not visual. I've stayed in that same rank since I last played. No updated rank, even days later after this same exact win.

Thanks for the report. We're continuing to look into this to see if there is any non-visual impact.

Comment

We've been looking into reports of this - so far every case (including this one) has been a visual issue. Delays on the back end lead to the rank message not being processed quickly enough to display on the victory/defeat screen (which causes it to play an incorrect result), but the proper rank changes are applied on the back end. This can take some time, but will eventually correct itself.

We're continuing to look into what's causing the delays, but your actual rank will change properly.


11 Mar

Comment

Thanks for the report; we're looking into the issue now. For clarity, there are 3 ways to play a card from your hand:

  • Click, drag up, release (this is working normally)
  • Double-click the card in hand (this is working normally)
  • Single-click the card in hand, mouse up, single-click on the battlefield (this is not working)

Apologies for the bug; we're working to understand what's going wrong here and fix it.


10 Feb

Comment

Originally posted by Mrfish31

Does this mean you effectively only see the name text in phyrexian, and when you hover over it you don't get to see the rules text in phyrexian?

Currently you would only see Phyrexian rules text in the collection/deckbuilder when the card is not hovered. In a future update we plan to make it so checking "original printing" in the inspect (right-click) view will show it in Phyrexian.

Comment

Originally posted by icetiberon

Im sad about this too. Whats worst is they’re going to axe bof3 during the next event blaming lack of participation in this one. 🤔

Won't happen. Past Opens have us convinced there's an audience for Bo3 on day 1. If it doesn't show up this time we'd look to tweak other things, not stop offering Bo3.