Apologies for the inconvenience! Please contact our customer support team for further assistance with this issue here: https://help.skybound.com/ and provide as much proof as possible in the ways of screenshots and/or videos.
Greetings Mazeltov,
Thank you for the feedback. The developers are aware of these concerns and are working to fix them. We appreciate you trying the game out! Please continue to let us know how you feel about the game and let your friends know to come try it out with you!
Thanks once again for your patience & continued support !