ubi-kubiq

ubi-kubiq



17 Jan

Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi,

thanks for updating the thread and letting us know that you've managed to fix the problem by manually updating your drivers.

I will lock this thread for now. Should you encounter any issues with the game again, feel free to contact us.

13 Jan

Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi EKREM ABİ,

thanks for reaching out.

If you think that you may have been unfairly banned, please contact our email support team through this link -> Click here[ubi.li] and they will be able to check your account and find the reason for the ban. Sadly we cannot do it on this platform, due to data protection.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi Nomad,

thanks for sharing your feedback.

We will pass this on to the relevant teams for further review.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi there,

thanks for sharing your feedback regarding crossplay.

This will be forwarded to our teams for further analysis.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi there,

thanks for reaching out.

I'm sorry that you are experiencing issues with the ping being too high.

There is a possibility to manually change the data center you are currently connected to.

Please refer to this article which explains how to change the data center -> Click here[ubi.li]

Please let us know if there is any difference after making those changes.

10 Jan

Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hey there,

my apologies for the delayed response.

Could you please share a screenshot of the error message you see when you are getting kicked from the match?

Can you also confirm if you are using MSI Dragon Center software?

Please also run through the troubleshooting steps listed in this guide -> Click here[ubi.li]

Archie_X I've replied in your thread, please check when you have a moment.

Thanks
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi CoreForcee,

thank you for sharing your feedback regarding the removal of the old terrorist hunt.

We will pass this one to the relevant teams for further review, however, I cannot make any promises that they will bring this mode back.

Locking this thread for now. Should you have any further questions, please don't hesitate to contact us again.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hey there Sir Gnomag,

sorry for the delay in getting back to you.

I am pleased to hear that you've managed to fix the problem!

I will go ahead and lock this thread for now. Should you have any further questions or concerns, please don't hesitate to contact us again.

23 Dec

Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hey Earfin See Car,

I'm pleased to hear that the game works for you and you no longer experience issues with the servers.

I will be locking this thread for now. Should you have any further questions, please don't hesitate to contact us again.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi -SOUP-,

thanks for sharing your feedback.

We will pass this on to the relevant teams for further review.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi there,

thanks for contacting us and sharing your feedback regarding the in-game chat.

We will pass this on to the relevant teams for further review.

I will be closing this thread for now. Should you have any further questions or concerns, please don't hesitate to contact us again.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hey Daphne,

if you are a Discord user, you can also look for players to play with on our official Discord server :) -> Click here[discord.com]

20 Dec

Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi there,

thanks for contacting us and sharing feedback.

This has been forwarded to the relevant teams for further review.

I will be locking the thread for now. If you have any additional questions, feel free to get in touch with us again.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi there,

thanks for contacting us and sharing feedback regarding the Reputation System in the game.

We will pass this on to the relevant teams for further review.

I will be locking this thread for now. Should you have any further questions or concerns, please don't hesitate to contact us again.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi there,

thanks for sharing your feedback. I understand that you would like to see a new Rainbow Six Siege game.

I will pass this on to the relevant team for further review.

Thank you once again.

19 Dec

Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi there,

We are unfortunately unable to assist with account-related issues through Steam for data security reasons. For further help, we recommend creating a new support case on our website if you have not done that yet Click here[ubi.li]. Once our team has received your case they will be able to follow up with you directly, where our private channel is much more secure.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hey suomi80,

thanks for reaching out.

It is no longer possible to see other players level and KD. This feature has been removed a while ago.
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hey misticwolf2486,

thanks for reaching out.

If you are a Discord user, you can also look for players to play with on our official Discord server -> https://discord.com/invite/ubisoftofficial
Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hey OGN,

thanks for contacting us.

I am sorry to hear that you are experiencing multiple issues with the game.

We'll do our best to help you solve the problem with crashes.

Do you get any error messages when the crash occurs? If so, could you send us a screenshot of the error message you are receiving?

When did you first start experiencing those crashes?

Regarding the players who are violating our ToS, we recommend reporting them directly in the game.

In the meantime, please follow all the troubleshooting steps listed In this guide -> https://ubi.li/v2ZTY

17 Dec

Comment
    ubi-kubiq on Steam Forums - Thread - Direct
Hi there Starman20290,

thanks for sharing an interesting idea.

I will pass this on to the relevant teams for further review.

Once again thank you for taking your time to share it here with us! :)