Hi @Goregutz,
Thank you. We’ve taken a look at your account, but from a backend perspective nothing appears to be incorrect.
Unfortunately, in this circumstance there isn’t anything further we’re able to do. Apologies!
Hi @Goregutz,
Thank you. We’ve taken a look at your account, but from a backend perspective nothing appears to be incorrect.
Unfortunately, in this circumstance there isn’t anything further we’re able to do. Apologies!
Hm, I’m at a loss here, as progression for a single character shouldn’t technically ever be reset. For a DLC career, e.g. Grail Knight, if the DLC was refunded then any items linked to that would become inaccessible - but for Footknight this wouldn’t apply.
Can you please provide me with your Steam profile URL (or Gamertag/PSN ID) so we can take a look to see if anything is out of place in the backend?
Thanks!
Hi @mangeorge,
Your logs show you’re running into a Deadlock
type crash, with an Exit Code 0xFA718003.
This Exit Code is usually associated with Anti-Virus/Firewall causing a crash on launch. I appreciate that you’re not crashing immediately when launching the game, but I suspect this may still be the cause.
Which Anti-Virus software do you use?
Please ensure that appropriate Anti-Virus and Firewall exceptions are in place for both Vermintide 2 and Easy Anti-Cheat.
You’ll need to add exceptions for:
Program Files \(x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries
\Program Files (x86)\Eas...
Thanks! we’ll take a look.
Okay, appreciate the info! If you can provide a screenshot or a video showing the VO dialogue not playing that would be useful. Thanks!
This is an intended change so all invisibility effects in-game are shown consistently through the UI.
@WhereIsBaoDur, hmm, we aren’t able to reproduce this. A developer investigating has asked if you can try verifying your game files (just in case!) and have asked if your game is installed on a HDD or SSD?
Gotcha, we’ll take another look. Thank you!
That’s part of the solve, but it’s also apparently a bit more complicated than that, I’m told. Let us know how it goes!
Not at the moment. She’ll be in testing a while longer, but she’s being worked on. Just keep your ear to the ground in the future.
@Ensrick, a shot in the dark, but do you, or whoever was host, use the Disconnection Resilience mod?
I ask, as I was speaking with Aqshy and she mentioned having a very similar issue before which turned out to be caused by this.
I’ve passed this on internally to our Sharks that handle mod-related things. I’ll update you when I hear back from them!
Hi @Goregutz,
That seems strange. Was progression reset for your whole account? e.g. all characters reset to level 1?
As account progression is only ever reset by us after player request, which is verified, and then the entire account is reset in an all-or-nothing kind of deal for all characters.
Otherwise, is it possible that you made progress on a different account?
Hi @Horseman,
This bug was introduced in the 4.9 update and is affecting this challenge for many players.
We’re working to resolve this as soon as possible.
Apologies for the inconvenience in the meantime.
Hi @racctor,
Usually this is due to the Steam Overlay being disabled, but I can see you have this enabled in your steps. Is this something you enable only at the time of trying to purchase? or do you keep this always enabled?
Also, which region are you playing from?
We just pushed another hotfix live for the Tower of Treachery update.
The full notes for update 4.9 - Tower of Treachery - can be found here:
Read moreMy game keep crushing on Slaanesh curse levels in Chaos Wastes and does not let me join back until my team progresses to next level.
If you DM me your steam profile URL we can investigate it. Might be something super specific as its not widespread but we wanna check it out.