over 3 years ago - Kaivax - Direct link

Since shortly after the launch of Shadowlands, we’ve experienced some service issues that are negatively impacting gameplay on a small number of realms. In this region, we’ve been monitoring and working around the clock to solve these issues for:

  • Area 52
  • Frostmourne
  • Illidan
  • Stormrage
  • Tichondrius

We increased realm capacity to let more players than ever before into a single realm, but extreme demand on a few realms has exceeded even that capacity, so we have dialed down some of our earlier changes. We are trying to carefully balance service stability and accessibility, and exploring multiple avenues to get everyone online and playing smoothly.

This issue is our number one priority. We will continue to work to solve this as quickly as possible, and we will provide further updates as necessary.

Thank you very much for your patience.