over 3 years ago - Kaivax - Direct link

With a hotfix to the game earlier, we fixed an issue where players who swapped Covenants could not display the first chapter of their new campaign as complete after completing the quests.

We applied another hotfix this evening for players who changed Covenants and chose to skip the tutorial quests that ordinarily would have awarded 5 Souls. A few players were likely in a state where there was not a way to gain any Souls until next week, and those players should now be able to log out, log back in, and visit your Sanctum to receive 5 Souls and proceed.

over 3 years ago - Kaivax - Direct link

That’s what we were aiming for.

With a hotfix that went live a few minutes ago, we’ve added more of a bulletproof cleanup for players who were stuck after switching Covenants.

At this time, if you’re in that state, simply return to Oribos and your character should get fixed up.