World of Warcraft Dev Tracker

The WoW Classic team has been working hard to authentically recapture the original World of Warcraft experience for adventurers old and new . Our approach to Customer Support for WoW Classic is built around upholding the integrity of that experience, while helping you with issues that keep you from playing.

To familiarize you with our plans, we’ve put together a summary of what you can expect our Game Masters to be able to assist with when WoW Classic launches later this summer.

Payment and Account Support

WoW Classic will use the same subscription system used for World of Warcraft , and our Game Masters will provide full support for any account or payment issues you encounter. Please note that active game time is required to access WoW Classic, and the game is not available to inactive or Starter Edition accounts .

Account Security

We highly recommend players who want to keep their account secure against intruders...

We’ve just opened a new realm in the Oceanic region:

We suggest that players choosing an Oceanic realm consider this one, as other realms currently marked as “Full” population will experience extended queues.

Thank you!

Updated the OP above. We’ve added Ashkandi, Kirtonos, and Rattlegore.

We are aware of, and as our top priority, we are working through issues that some players are having logging into WoW Classic, including the ‘World Server Down’ error.

Thank you for your patience.

Yes! I’ve updated the OP here.

Updated 5:20 p.m. PDT August 26 – We’ve added Ashkandi, Kirtonos, and Rattlegore.

Due to very high demand, we’ve opened five new WoW Classic realms in this region:

We suggest that players choosing a realm consider one of these, as other realms currently marked as “Full” population will experience extended queues.

Thank you!

Thank you Sharon for sharing this truly heartfelt story with us. You have our deepest condolences and many of us are at a complete loss for words. We also want to directly apologize for what happened to your account on the forums, we messed up and we hope you can forgive us.

To read your personal story and some of your favorite memories with your son around the game is nothing short of inspirational for us. We are forever grateful that you shared this with us.

Rest in peace Dane.

Sincerely,
Blizzard Entertainment and the World of Warcraft Team