16 days ago - Ahskance - Direct link

When you experience a player breaking the EULA by intentionally AFKing, please create a Customer Support Ticket and include a Replay. We evaluate if a rule break happened and the severity of the problem, then issue a sanction accordingly. Passive Play/Unsporting Conduct can result in Game Bans of a short, medium, or long duration. If the problem continues, they can be Permanent.

If you have experienced something egregious, please also send me the Ticket# so I can be aware of it.

14 days ago - Ahskance - Direct link

Customer Support is the disciplinary path for our game. A Customer Support Ticket with a Replay being reviewed by a C.S. agent has sanctions being issued according to internal policy.