[2020] Please help

Original Post — Direct link

Accidentally got r6s credit from microsoft store. How do i transfer these credits to r6s on steam

over 4 years ago - EA_Aljo - Direct link

Can you provide some more details? What happens when you try to invite friends? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

over 4 years ago - EA_Aljo - Direct link

@BNPsykadelic

Great! Can you tell me what fixed it or was it the power cycling steps I suggested?

over 4 years ago - EA_Aljo - Direct link

@BNPsykadelic

Awesome. Really glad to hear it! If you have any more issues, please let us know.

over 4 years ago - EA_Aljo - Direct link

Hello, @NooB_KennyTHz.

Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They can look into your missing coins.

over 4 years ago - EA_Darko - Direct link

Thanks for taking the time to share your feedback with the community @Ender_Fender69.

Darko

over 4 years ago - EA_Darko - Direct link

Hey @Ender_Fender69 if you did not get the users name then there is nothing that we can do to change this.

Darko

over 4 years ago - EA_Darko - Direct link

Glad to be of help @Ender_Fender69.

Darko

almost 4 years ago - UbiShoreman - Direct link

I would recommend trying to get a refund and re-applying the money on a purchase via a different platform. I'm not sure if that if it's Xbox or us that would process the refund, but I bet support will know! I'll move this thread over that way.

almost 4 years ago - Ubi-TheBerry - Direct link

Originally Posted by Husman2005
Accidentally got r6s credit from microsoft store. How do i transfer these credits to r6s on steam

Hey Husman2005,

Welcome to the Forums!

UbiShoreman is correct on this one - the credits cannot be transferred as they've been purchased on the wrong platform, for Xbox rather than PC via Steam.

You will need to request a refund from the Microsoft / Xbox Store, after which you can then purchase credits in-game via Steam.

If there's anything else we can help with, please let us know!

almost 4 years ago - Ubi-Milky - Direct link

Hello there goncallo123,

At the moment, we can only provide support in this forum in English. If you are able to use a translator to type in English, we will be happy to help you.

Alternatively, if you'd like to receive support in your native language, you're welcome to create a support case on our website using the link below -
https://support.ubisoft.com/Cases/New

If you scroll down the page to where it says 'Contact Customer Support' and click on it, this should create a case where an agent will respond to you in your chosen language

about 3 years ago - /u/frontier_support - Direct link

Hey CMDR,

Sorry to see this. Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000216714 so we can take a look into this for you.

-Rosetta

over 2 years ago - Stona_WT - Direct link

There is option for UI scale in, surprise "option" menu in hangar

Just move it back to 100% or default settings

about 2 years ago - UbiMark - Direct link

Hello Everderse,

Thanks for reaching out and I'm sorry to hear that your game keeps freezing.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

If you're still experiencing this issue after performing the steps from above, I can confirm that this issue has been already reported to the development team and it's currently being investigated. Once we have an update, we will let everyone know through the patch notes.

If you have any additional questions, please let us know.

- Ubisoft Support

over 1 year ago - /u/Kendja - Direct link

does it always happen? Or gone after restart?

about 1 year ago - Herodite - Direct link

Hi @SueH456*

The link unfortunately won't allow either myself or other Players to see your City

The Manifestation of Air needs to be connected to a Canal directly connected to the Portal. So it may be that there isn't enough Canal, lack of Space, or even lack of resources to build! If you could post a screenshot of you attempting to place the second building that may help!

Kind Regards

Herodite.

← More from Apex Legends

Recent Apex Legends Posts

about 11 hours ago - EA_QueenBee

1 day ago - /u/RSPN_Thieamy

1 day ago - EA_QueenBee

Recent Apex Legends Posts

apex account blocking

Apex Legends Matchmaking Not working??

Servers down?

APEX