EA_Darko

EA_Darko



16 May

Comment
    EA_Darko on Forums - Thread - Direct

IF that is what our team has stated @Milli0286 then there is nothing we can do to change this on AHQ.


Darko 

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15 May

Comment
    EA_Darko on Forums - Thread - Direct

If you have a ban on your account @Milli0286 you will need to speak with our TOS team: https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct
Do you have a TOS sanction on your account @Milli0286?

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14 May

Comment
    EA_Darko on Forums - Thread - Direct

Hey @Milli0286 if the team has responded to you then you need to reply directly to the email the team sent you.


Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @IcyAlp you can find all the information related to trusted retailers here: https://help.ea.com/en/help/faq/where-to-buy-ea-games-v2/

 

Best of luck with it.

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Sorry to hear that @GwenAlvarez-A36.

 

As the mobile game has been delisted this would mean that it is unlikely to be brought back. 

 

We can pass your feedback on to the team but would ask that you not get your hopes up.

 

If gaming is having a negative effect on your health there is no harm in taking a break. 

 

Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @Milli0286 have you responded back to the email you received from the team? 

 

Darko

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13 May

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @IcyAlp where did you purchase the points and on what platform?

 

Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to direct any questions trusted to your ban to our TOS team @GM-ZeisHautenhttps://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

They are the only ones who can assist. 

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24 Apr

Comment
    EA_Darko on Support Forums - Thread - Direct

Can you grab me a screenshot @machiiii?

 

Darko

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23 Apr

Comment
    EA_Darko on Support Forums - Thread - Direct

What happens when you cannot send a message @machiiii?


Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @sunghee9401.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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Comment
    EA_Darko on Support Forums - Thread - Direct

 

Hey @machiiii the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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Comment
    EA_Darko on Support Forums - Thread - Direct

Why can't you contact our TOS @machiiii?

 

Darko 

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11 Apr

Comment
    EA_Darko on Support Forums - Thread - Direct

Great to hear that @Ronnie4AP 


Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

The link above is how to speak with our support team @Ronnie4AP 

 

Darko 

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Comment
    EA_Darko on Support Forums - Thread - Direct

You can contact our live support here @Ronnie4AP: https://help.ea.com/en/help/faq/using-ea-help/


Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

You'd need to speak with our support team about this @Ronnie4AP.

 

Darko

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02 Apr

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @Darkskull649.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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27 Mar

Comment
    EA_Darko on Support Forums - Thread - Direct

Have you tried the game again @Sovafil?

 

Darko

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