Warhammer: Vermintide 2 Dev Tracker

Hello Dark_Overlord and davidlazarusofficial.

We’ve had some backend stability issues recently, so if you would, please confirm whether you encountered a Backend Error or if the game had actually crashed. If your game did indeed crash, I would appreciate it if you were to share your PSN IDs for us to look into this. Thank you!

Hello Pepere.huz.

We’ve had some backend stability issues recently, so if you would, please confirm whether you encountered a Backend Error or if the game had actually crashed. If your game did indeed crash, I would appreciate it if you were to share your PSN ID for us to look into this. Thank you!

Hi @fangzan,

Sorry to hear this. The error is certainly EAC-related!

Please can you try repairing EAC:

1. Navigate to: C:\Program Files\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheat
2. Run the EasyAntiCheat_Setup installer and proceed as instructed

Please let me know how this goes.

@GreenColoured, could you also please provide me with your PSN ID so we can lookup the specific crashes? Thanks!

Sorry to hear this @GreenColoured, I’ve let our console developers know and we’re looking into it.

@DeLaurec if you back up your user_settings.config file and then replace it again afterwards this should keep your settings. I’m not 100% certain about mods.

I’d also recommend booting the game up and checking to see if the stutter persists with a clean config before re-adding your old one though.

You can find your user_settings.config file here:
\AppData\Roaming\Fatshark\Vermintide 2

Ah I see did you try a clean reinstallation of Vermintide 2 before?

Otherwise, I’m admittedly a little stumped as you seem to have exhausted our usual solutions. If that’s the case I would recommend switching and using DX 11.

Glad to hear that this may have been resolved Please let me know if your friend runs into any further issue.

Hi @DeLaurec,

No problem! Glad to hear that DX 11 isn’t stuttering

It’s a shot in the dark, but you could try deleting your shader_cache.pip_lib file.

1. Press Windows + R
2. Enter %appdata% and select ‘OK’
3. Navigate to: \AppData\Roaming\Fatshark\Vermintide 2
4. Delete your shader_cache.pip_lib file
5. Launch Vermintide 2 as normal with DX 12 (this will create a new .pip_lib file)

Please let me know how this goes.

Hi @yunzesheng,

Sorry, could you please clarify the issue further?

Thanks!

@DeLaurec, thanks for the clear explanation. Hm, I partly wonder if this is a temporary shader cache issue (similar happens with Darktide), which should usually go away after a few games. That said, as the issue seems to be returning when you restart the game or your PC that’s unusual.

Does the issue persist if you try switching Direct X versions?

Otherwise, it could be worth trying a clean reinstallation of Vermintide 2 (though please note custom settings, keybindings etc. would be deleted and need to be redone)

I see! As you can play in Modded realm this does indicate an EAC-related issue, as EAC only applies to Official realm.

Are any specific error messages shown on screen? As this can help in narrowing down the appropriate solution.

If not, I would recommend to start with the following -

• Repair Easy Anti-Cheat
• Add Anti-Virus and Firewall exceptions for both Vermintide 2 and Easy Anti-Cheat
• Perform a ‘Selective Startup’ which can help determine if a background application is the cause

Please see:

Sorry to hear this @Wyzilla

Based on the information in your launcher log, the issue is either GPU-related or to do with Easy Anti-Cheat, though it’s a little unclear as I only have access to this and no console log has been generated.

Off the bat, please try a clean reinstallation of your GPU drivers:

Sorry to hear this @DeLaurec

Perhaps some of the solutions in this article may be of help:

Hey @Lubbydubs,

I’ve been informed that this is intended, as Kruber is the main instigator for their journey - which is why he’s the one with a short briefing.