[2021] Sooooo the hair, especially long, it has bald spots....

Clothing and armor is slated for an overhaul. It’s unlikely the devs will give the appearance of the player character any attention before then. So any ugly parts persist.

What will be more regrettable, I predict, is that they’ll probably move away from character customization all together. Reading the dev diary, the devs seem to figure you don’t see your character much anyway, and when you do their appearance is most influenced by what they’re wearing, so that’s what’s worth making look good.