[2020] Bit of a payment problem, paid twice for the same game.

Originally Posted by Arkantoox
Hello there everyone!
I tried to preorder the game and pay with a credit card, but the Order Failed banner appeared and said it didn't work and I should try later.
I decided to give PayPal a go, on which I'm signed up with a different credit card, and It worked, I got the game!!
Bad part is, half an hour later, I also got charged on the first order, even tho it was Failed. So now I spent twice for it , for no reason. Why did it say order failed, and it still charged me. Please can I have a refund on the first order. If asked I can provide details and everything.
Thank you!

Originally Posted by Ciaossu-
Go to ubisoft website and then Support. make a case for it. Then attach your receipt for this double charge.

Originally Posted by nightwings_1989
Don`t get your hopes up, pointless to go to the website , i have been waithing for 1 week already

https://forums.ubisoft.com/showthrea...ED-HELP-ADMINS!!!

This is my forum theard.