So I bought some gold earlier today , $100 dollars worth to be correct .. everything went through and even showed the give it a few moments to receive screen .. hours later and still no gold.. I’m curious if it normally takes this long or what should I do ? I’ve bought gold before but has never taken this long
External link →Hey,
There's currently an issue with mobile payments that we are aware of. Team is already working on it. I'll update here if I get more news.
-Hellements
Thank you for the information much appreciated
If this doesn't get resolved automatically you can reach out to our customer support via [email protected] or directly via your profile.
-Hellements
The last payments that have been affected by the issue that /u/HellementsAO mentioned should have been properly resolved as of a few minutes ago. If yours has not yet, please reach out to [email protected] as that's then something else that definitely needs looking at. Sorry for the inconvenience!
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