Original Post — Direct link
over 3 years ago - /u/AOChristoph - Direct link

Originally posted by Ok_Golf8726

No i bought all my gold from shop says "payment issue" so they slap me with a 200 year ban??? Instead of problem solving... this is ridiculous after i made purchases from them i had some unauthorized ones so i called it in... and then they slap me with this WOW albion nice problem solving skills πŸ‘

If the ban message says something with "Payment issue" then it is an automized ban because a payment was reverted or flagged for fraud by payment method (credit card issuer, Paypal), your bank, or the platform (Steam, Apple, Google).

Support will look into your individual case for sure, but if you already can think of any instance where there might have been an issue where one or more of previously completed payments have basically been taken back, then that's already something to look into.

Also mirroring the notion of /u/Mizuhebi08 to remove your e-mail address from a public post.

Edit: actually removing the post for accidental self-doxxing.