Original Post — Direct link

Hi, I would like to share with you all how bad Albion mods and the support run by Zendesk are in Albion if you already do not know.

TL;DR

I was muted in chat for 7 days for hate speech. However, I did not say ANYTHING hateful.

Context: I am Polish, and in Polish there are words that have different meanings based on context. I believe your native languages is the same. Some of those meanings are relatively new. So the word that I used translates directly to the English word pedal with ł instead of l. And you guessed the meaning correctly. There is a bike pedal—the thing you put your feet on and do the motion if other to ride the bike. You have three pedals in your car: clutch, break and accelerator. You also got them in piano: the right one called sustain, the left one called soft or una corda and the middle one called moderator.

So these are the uses of the word pedal. Unless you are a sweaty 16yo who never rides a bike, drives a car or has anything to do with music. Then you will use the word pedal in Polish as a homopfobic slur. Besides all that, it should not be considered homophobic at all because it just means "gay".

Here are some screenshots of mail that I received from the "support".

https://preview.redd.it/l1sfj8bnlb3d1.png?width=1396&format=png&auto=webp&s=92222b1d68f7c989a041c46660e60b849189046a

https://preview.redd.it/hy63kmurlb3d1.png?width=1522&format=png&auto=webp&s=630209b3dbcccffe5bd76d4cd2105de5f8597f93

https://preview.redd.it/irltj4zulb3d1.png?width=1456&format=png&auto=webp&s=05258a40000929ace9f925c3a8b67e42b6433061

https://preview.redd.it/6nx85ms0mb3d1.png?width=1538&format=png&auto=webp&s=e980662d1169bf6a43541793bfc480d61e9c381b

https://preview.redd.it/22vg3pa3mb3d1.png?width=1053&format=png&auto=webp&s=c210b276f28415f25f60cfe9b44c53d38d540942

External link →
10 months ago - /u/AOChristoph - Direct link

Hello,

Thank you for voicing your concern on reddit over your mute. Since we take complaints very seriously, I have naturally looked into your case.

You're right. You were indeed egregiously mistreated. Taken into account your entire previous chat history, a 7-day mute was definitely not the appropriate choice here. Your mute duration has been adjusted to something that is more appropriate for the numerous previous transgressions to be found in your chat history.

Have a nice day.