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Anyone know how long it takes for sbi to look at a supirt ticket? I'm going on 8 days with an open issue and I'm wondering if it's worth doing another one to restart the process if it's maybe bugged or something

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20 days ago - /u/AOChristoph - Direct link

Hello!

Eight days without any reply whatsoever seems extremely uncommon. If you're already mid-discussion and something more complicated needs to be checked that might (but usually should not) happen. Do you want to DM me a ticket number and I'll toss it over to support to make sure it's not in a dark corner somewhere.