Original Post — Direct link

I purchased the game with the expansions included . Now it tells me I have to pay for Siege of Paris . Please advice

about 3 years ago - Ubi-Mark. - Direct link

Hello @lokomatias1,

Thank you for bringing this to our attention!

After checking your account I noticed that you purchased a standard edition with preorder bonuses (that doesn't include the expansions, as they're part of the Season Pass). However, I can see that you already purchased the expansion, and now should be accessible for you through the game.

If you're still experiencing this issue, can you please update this thread, so we can investigate it for you? Many thanks and if you have any other questions, please let us know.

about 3 years ago - Ubi-Mark. - Direct link

Hello @lokomatias1,

Thank you for bringing this to our attention!

After checking your account I noticed that you purchased a standard edition with preorder bonuses (that doesn't include the expansions, as they're part of the Season Pass). However, I can see that you already purchased the expansion, and now should be accessible for you through the game.

If you're still experiencing this issue, can you please update this thread, so we can investigate it for you? Many thanks and if you have any other questions, please let us know.