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BioWare, please help. The 1.4.1 update released on sept 11 broke my game. The game keeps freezing at multiple points while staring the game (opening cinematic scene with ranger, main screen, and main loading screen to get you in the game, also sounds does not work). I’ve uninstalled the game and reinstalled and cleared the local data from my Xbox. Please contact me with how to fix it.

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over 4 years ago - /u/UNTDrew - Direct link

Hey there, sorry you're having issues. Please reach out to help.ea.com or @EAHelp on Twitter for technical support.