Original Post — Direct link

Freelancers, worldwide launch is finally here!

This Megathread will serve as a place to discuss bugs, errors, and issues. These can include: crashes to the desktop, game freezes when doing something, issues loading the game, animation errors, cutscene freezes, etc. We will redirect the majority of relevant threads to this megathread.

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Message from Bioware regarding bug reports (source here)

Hey everyone -- Just a quick reminder that we love all the feedback, and we are reading it. It would also be super awesome for us if you all don't mind helping us by reporting any bugs you find with us at our Answers HQ, and if you're having technical difficulties or need game support, EA Help.

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Thank you!


Potential Fixes for Common Issues

For those experiencing issues with FPS, try looking through this thread for potential solutions but YMMV.


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over 5 years ago - /u/BioWareJer - Direct link

Originally posted by HeartySalmon

/u/biowarejer Any insight on audio for PS4? It's hard to describe but when there's a lot going on in-game audio will get "jittery" - for want of a better word. I'm guessing it's a Frostbite thing b/c it happened in BF4 a lot as well. I've missed significant chunks of mission dialogue and enemy bullet sounds disappear which sucks in the heat of battle. Thanks.

Are you playing off disc or digital download?

over 5 years ago - /u/BioWareJer - Direct link

Originally posted by HeartySalmon

Digital

Sounds like performance - which is strange. What are you listening on?

over 5 years ago - /u/BioWareJer - Direct link

Originally posted by Kodiak003

I'm getting the same thing on my PS4 Pro (downloaded digitally). It's not that the sound cuts out completely, but certain sound "channels" become choppy (or cut out momentarily). Eventually, it goes back to normal once most the action has subsided. For example, I was doing a Legendary Contract against Scars with 3 randoms and when the second Colossus did his Ultimate, it made the Scar gun sounds stop working for about 5-10 seconds.

I feel like it's almost as too many sounds are trying to happen at once that the game prioritizes some over others and the ones left out end up becoming choppy.

Sounds like performance - which is strange. What are you listening on?

over 5 years ago - /u/BioWareJer - Direct link

Originally posted by cannibalssoup1

Same here, digital. Using HyperX Cloud Alpha with HyperX 7.1 sound card if that helps at all.

PC? Can you ensure all 'enhancements' are disabled and all your audio outputs and devices are set to the same sample rate @ 16/48?

over 5 years ago - /u/BioWareJer - Direct link

Originally posted by HeartySalmon

Happens through headphones (Sony Golds) or the TV. It sounds like static I guess. Like I said, hard to describe. It does it almost every time I walk through the big doors to my javelin in Tarsis. Or whenever there is a BUNCH of stuff going on out in the world. I can try and capture a video if that's helpful

I think I know what you are referencing - it is most likely performance related. We are continuing to optimize!

over 5 years ago - /u/BioWareJer - Direct link

Originally posted by theplaguezzz

Just thought I'd throw in that I am also having audio distortion issues during combat + the Tarsis doors. I am using Razer Man'O'Wars

Thanks, we are looking into this right now.