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A Hotfix is being released today (June 26th) to address several stability and performance issues with Age of Empires IV since the launch of Season Five. Below is a short list of fixes found in this build.
Please Note: As part of downloading to this new Hotfix build, any saved games and observable matches made on previous builds will be unable to be loaded or replayed.
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Thanks again to our amazing community members, all of whom have helped to make Age of Empires what it is today!
—The Age of Empires Team
🢂 Download on the Microsoft Store
Remember that you’ll need to update your game in the Microsoft Store:
- Open the Microsoft Store.
- Click the [∙ ∙ ∙ ] symbol next to your profile picture.
- Select Downloads and updates.
- Press the Get updates button to automatically detect, download, and install the latest changes to your game!
- Open the game. The title screen should show you on Build 7.0.5976.
If you are unable to launch the game after downloading the update, make sure you add (or re-add) the Age of Empires IV client or folder as an exception to your firewall and antivirus program. That’s it; you’re ready to play!
🢂 Download on Steam
Remember that you’ll need to update your game in Steam:
- Open Steam.
- Click on Library to see your games list.
- Click Downloads at the bottom of the Library window.
- [If the new build does not download automatically,] click the Download Now button to manually download the new update.
- Open the game. The title screen should show you on Build 7.0.5976.
That’s it; you’re ready to play!
🢂 Download on the Xbox App for Windows 11
Remember that you’ll need to update your game in the Xbox App for Windows.
- Open the Xbox app.
- Games that are installed show up on the left side of the app.
- Hover over the game or click it, and then select Update.
- [If the new build does not download automatically,] hover over the game, select More Options (…), choose Manage. Under the Files tab, choose the option to Check for Updates.
- Open the game. The title screen should show you on Build 7.0.5976.
That’s it; you’re ready to play!
Still having trouble? Visit our support site!
- Fixed an issue where users on older Nvidia hardware were encountering a crash to a black screen at launch, or a “Failed to find a supported hardware rendering device” pop-up error.
- Fixed an issue where some users reported seeing FPS drops, hitching, or lag during team and late-game matches.
- We believe that reports of CPU usage should be remedied as a result of the Rendering change. Please reach out if you continue to see this.
- Fixed a server connection issue that was causing pop-up errors when users selected Empire Wars in Custom Games (as well as several crafted maps and mods).
- Fixed a crash that some users encountered on Tribute of resources.
- The Stone Shore Ranked Monument reward is no longer missing for all Team Ranks.
- The Surfboard Coat of Arms Sigil reward is no longer missing for Team Ranks Gold and above.