about 3 years ago - AoE Official - Direct link

There is a scheduled server maintenance for Age of Empires IV on Wednesday, November 3, 2021 starting at 2:00PM PT (21:00 UTC). Server maintenance should take 1 to 2 hours to complete.

This will impact all online features, including multiplayer & custom lobbies. All daily and masteries progress will update once the server maintenance is complete and online features have been restored.


WHAT: Server Maintenance (Matchmaking Servers)
WHEN: Wednesday, November 3 @ 2:00p PT / 5:00p ET / 21:00 UTC (Countdown)
EST. DOWNTIME: 1-2 HOURS

GAMES & PLATFORMS IMPACTED

OBJECTIVES

  • Routine server updates and maintenance.

DETAILS

This coming Wednesday, November 3rd, the platform team will be taking the multiplayer servers down for regular maintenance. Please note:

  • Ranked matchmaking will disabled exactly one hour before the maintenance window to prevent disruption to newly-formed matches.
  • Any matches still in progress at the start of the maintenance window will be disrupted when it begins.
  • DURING THE MAINTENANCE WINDOW, YOU WILL STILL BE ABLE TO LAUNCH THE GAME, BUT WILL NOT BE ABLE TO MATCHMAKE OR ACCESS ANY ONLINE FEATURES.

To prevent any interruptions, we recommend wrapping up any games at least 10 minutes before the maintenance window. The downtime is expected to last between 1 and 2 hours. You can watch this thread with any changes to the schedule as they arise, as well as the all-clear when the maintenance is complete.

Thank you for your patience!