Original Post — Direct link

The EA support forums are exploding with people having this crash to desktop error, with usually no error code or a generic memory error code.

People cannot find a common thread between peoples systems or set ups that can cause this, with many people of different hardware and OS all having this issue.

However; EA has denied any problems outright, saying it's the users problem, not the game's. https://i.imgur.com/uZGm1tT.jpg

Please help spread this so maybe they'll actually pay attention, many people can't play this game right now and they're not acknowledging it!

Thank you.

Edit : I should share some more context for the cap. The post I screencapped was from a thread called "crashing unacceptable." and was about how the larger thread about the random crashes, the one of 50 pages of people posting specs + error logs,(And was the busiest thread in the technical support forum) has not gotten a response yet and how the community has tried everything, cannot find a common thread between system specs, and that at this point they need assistance.

That was EA's reply. Despite 600+ posts and 50 pages of error logs and crash reports from various machines, windows versions, etc. Their reply was claiming ignorance and saying it's just some specific problem with your machine.

Also : I'm aware 600 posts is very small for the sheer amount of people playing this game. Yet keep this in mind : IT'S STILL ONE OF THE LARGEST ISSUES ON THE TECHNICAL SUPPORT FORUM. Meaning that OF THE PEOPLE EXPERIENCING ISSUES, this issue is the biggest and most frustrating. It is what the majority of people who go to the /technical support/ forums need support for! So maybe that should be a sign?

Edit 2 : Respawn has acknowledged they're working on this crash specifically. See sticky. Awesome.

External link →
about 5 years ago - /u/Jayfresh_Respawn - Direct link

Originally posted by TalTallon

Respawn are aware of the issues, and have been actively working to fix them

Please see the Patch Notes thread for details

https://www.reddit.com/r/apexlegends/comments/aq8bh7/apex_legends_2132019_preseason_patch_notes_01/

Yes. Totally get everyone's frustration with that response and apologize. We care very much about stability and performance and we're working hard to identify issues, repro, and address. We lots of work still to do and many more patches are coming. Appreciate everyone's patience.