Issue where an Heirloom is missing from the store - ticket #205936
When buying Caustic’s Heirloom, it says you are going to be buying Gibraltar’s Heirloom instead. This is a mistake, purchasing it will give you Caustic’s Heirloom - ticket #221375
Players who are affected by this can contact WWCE for help: https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en
Ticket#220396 Ticket# 220400
Mirage - “Boogie Down” Fight Night Collection Event skin - ticket#221238 Bangalore - “Dressed to Impress” Fight Night Collection Event skin - ticket#221180
gdi guys 😂
Hey @Star_Seeker1013,
It's definitely odd that it would be doing this every time you try to respawn. I'd like to try running through some troubleshooting steps to see if we can help stop this from happening.
A good place to start off would be with the basic connectivity steps from the EA Help website. If you're still running into the same issues after that check out the ...
Read moreHi @ImpishPillow,
I'm afraid that account issues like this are not something we can investigate here on Answers HQ. When you have the chance please reach out to the EA Help team so they can pull up your account and take a look.
For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over ...
Read moreHi @LeVinRouge1,
The Terms of Service team investigates appeals like this on a case-by-case basis, so I'm afraid it can take some time to complete an investigation. Unfortunately we don't have the ability to see exactly how long it may take, but the Terms of Service team will follow up with you via email as soon as they can.
/Kent
... Read moreIf he’s too strong on release this is how we’ll balance him. EZ
Hi @75438976,
I'm sorry, but account issues are not something we can investigate over Answers HQ. I can only recommend getting in touch with the EA Help team to see if they can help verify the account and update the email address.
For more information on how to set up a case with them visit the EA Help website.
... Read more
Hi @HoppyPanda0727,
Were you able to try running through the steps in the links in my previous post? Are you still seeing the same issues afterward when you're trying to play?
/Kent
devtrackers.gg
devtrackers.gg
