Thank you for your patience! We have deployed a fix and the servers are back online! As a result of this evening's rollback, we're working to restore progress made throughout the course of yesterday. Additionally, we've had to postpone the new Ranked Split and will roll it out at a later date — more info to come. Looking forward to seeing you on the dropship!
I don’t have what it takes to survive to 20 ring closes with Maggie and Rampart again, please restore our challenge progress 🙏🏻🙏🏻
Bug is in progress, but it's being a tough one to squash. On Trello for vis.
Has anyone lost all of their ranked badges and got them back yet?
All of my pred/Master badges are bronze badges now. I still have hollow sprays and weapon charms. And my account stat pages still show the ranks I hit.
I thought this problem would have been resolved since I've seen multiple post about it including people who got pred badges without earning them.
Contacting EA from the website is a mess and near impossible, I follow the website to a page that says "if that doesn't work contact us" then there's no live chat or email from that page and clicking the "contact us" page brings me to another article without a way to contact EA. The only spot I've seen that actually has a place to make a ticket was if I click the "appeal a ban" (I wasn't banned before). Clicking on that lets me make a ticket, but the ticket gets closed without an answer.
Separate issue, but known with a fix in progress. Should see it deployed soonish*.
I still didn't get my Breakout Legend progression back to normal.
Breakout Challenges are a separate issue, but it is being worked on. Will update the Trello to Fix In Progress once it's closer to being finalized.
I didn't log in after split reset yesterday so I wasn't affected by the rollback. HOWEVER, they still haven't fixed the bronze badges that replaced my plat and diamond badges from previous seasons. The holosprays and profile records are correct. Just the badges that turned into bronzes..
Ranked Badge fix is in progress and we'll see it deployed soon.
What about the Breakout challenges?? No way am I gonna do all the Seer, Rampart, and Fuse challenges again.
Separate issue, butit is known and the team is working on it.
Hello, sorry, is there an official response to the issue of the Amazon Coin Codes being claimable, but not giving ANY of the Coins?
For any issues with purchases involving real world currency, including coin codes, reach out to EA support with proof of purchase.
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