Original Post — Direct link
24 days ago - /u/RSPN_Thieamy - Direct link

Hey, all. If you're not seeing Breakout Challenge** progress restored, could you reply or drop me a chat with your username?

Cheers for the usernames so far. Some of y'all have great names. XD

12 days ago - /u/RSPN_Thieamy - Direct link

Originally posted by nghoaglan

Mine is Diego Maradonut (I linked my Steam account to EA account). My EA ID is nghoaglan. Pls check on this, my badges are lost, my level is reset, my trackers are reset to 0 as well

If you're missing more than just Breakout Challenge progress, then you'll need to create a post with EA so that they can look into your account.

12 days ago - /u/RSPN_Thieamy - Direct link

Originally posted by nebulaexe

nebulaEXE, I've also created a support ticket with no follow up for 2 weeks now. I got rollbacked during that day + my challenge progress was not restored (missing heirloom shards I got that day aswell).

If you're missing content from the reset (more than just Breakout Challenges), then you'll need to create a post with EA so that they can look into your account.

12 days ago - /u/RSPN_Thieamy - Direct link

Originally posted by Night_Daze_

hi thieamy,

EA name: NightDaze_Latios.

Been dealing with lost progress as a disabled player for 8 months now. would appreciate any contact:)

If you're missing anything more than just Breakout Challenges progress, then the issue is separate. You'll need to create a post with EA so that they can look into your account.

12 days ago - /u/RSPN_Thieamy - Direct link

Originally posted by TangaTorsten

Got a heirloom drop on 2nd april that is still gone. Bought fuse mythic with the shards. Username Tangatorsten

This is specifically for Breakout Challenge progress. If you're missing more than that, then you'll need to create a post with EA so that they can look into your account.

12 days ago - /u/RSPN_Thieamy - Direct link

Cheers for the usernames, all. If you're still missing Breakout Challenge progress after our latest update and have not yet sent me your gamertag, please do. (here or chat)

If you're missing progress other than the Breakout Challenge, that is separate. Please create/add to a thread with EA so that your account can be looked into.

Hi, all. Thanks for the continued DMs - even if you haven't had a direct reply, know that I've been compiling these. One last update from me on this: if you have not seen progress restored for your Breakout Challenges, please create a ticket so that the team can manually look into your account.