Under age account

Hi @gnv5xjj61hq1 

First of all, I'm extremely sorry for your loss.

As this is an account related issue I'm afraid we're unable to handle this through our forums. I'd suggest you get in touch with EA Help to see what can be done in this case: 

https://help.ea.com/

- Antonio

@gnv5xjj61hq1 Unfortunatley that's something we can't handle through our forums.

We're unable to invervene as this cases need to be verified by a support advisor.

- Antonio