[2020] Season 7 Support Megathread

Originally posted by Flames120

Not sure if it's stated already, but I've already encountered a bug where when an announcement is made in a club, I can't get past the accept screen. I've tried accepting it, restarting the app, etc.

Made my own club for me and a few friends and I won't even get to play :(

Edit: Forgot to include some stuff, my platform is PS4, the only steps I made to produce this bug was I just went into clubs, made my club, then posted an announcement, then backed out into the main lobby. If a clip is needed, I can probably submit one later or tomorrow.

Originally posted by Bradrb66

So I some how logged into some other alt origin account on steam. How the f**k do I log out of that and and log into my main?

Originally posted by beardedpancakes

Hi, I'm not OP but I'm having the same exact issue.

I had emojis in my name on Steam and posted an announcement, now I can't get to the lobby at all.

Launch, left-click to continue, game starts to load, I get a problem processing game logic (ui/menu_clubs_announcement_dialog.nut #78 (UI) Tried to set a string that is not a valid UTF-8 string.) Then I get kicked back to the left-click to continue screen, but I'm softlocked and my mouse doesn't work so I have to Alt-F4 out. I'm assuming that's also what they meant by "can't get past the accept screen."

Removed the emojis from my name, verified game cache, no such luck. Re-launched through origin and same issue.

Originally posted by Flames120

It's no problem, I found it a bit funny honestly but yeah I just can't close the announcement itself. I've tried spamming "accept" on the announcement, changing tabs in the lobby, opening the friends menu, etc but none of it closes the announcement.

It's honestly my first time having a technical difficulty during a season so I don't mind it so much. I'm just glad to see the issue get noticed at all :]

Originally posted by scratch741

Hi, I'm having this exact same issue. A friend of mine created a club, and invited me and another mutual pal. One of them sent out an announcement, and now it's stuck there. The accept button doesn't do anything, esc doesn't do anything, and it's not possible to interact with any other part of the menu.

Originally posted by scratch741

It was happening for all three of us, but it's cleared up now?? I launched the game again a good few hours later, and the button worked perfectly fine. I closed the game with the task manager, validated my steam game files, relaunched everything (etc etc etc) multiple times, and nothing worked. And then, one last attempt before I go to bed, doing nothing differently, and it runs like a dream. I have absolutely no idea why.

Originally posted by Pigeyyy

Hi I'm having a problem with clubs I posted an announcement but i had emojis in my name and it caused me to be unable to open the game again

Originally posted by ky0__

I’m having the same issue but it’s not my club. Is there anything you can do?

Originally posted by TripBrilliant7145

Hello! I have the same problem too. And its my club

Originally posted by QittheCat

Hey so having the same issue as people here, here are the direct screenshots i'm getting from support tonight 11/6

screenshots