Original Post — Direct link

I been having in issue with needing to view the survivetheark forums after some random ban was issued to me blocking access. Last time I was on the site I was trying to put in a ticket on battleye erroring and not letting the 'handshake' to connect to ark server happen if you happen to be running the beta preview of windows at the time. the only notes was from about 3-4 YEARS ago that some community advisor person took a comment i made the wrong way then banned me for a week. i unfortunately needed that version of windows because a feature on my phone that let my phone connect to windows pcs was temporally removed from windows for a year but was still available on the beta preview branch. When I went to put in a ticket for this issue the site seemed to error and then I could not find the ticket in the list. I tried a few more times to see if I was entering the ticket info wrong or if there was some issue with the site itself. eventually i got a message that for some reason the ark support did not deal with server issues at all even though they have a bug report tag just for server issues. also at the time they did not have any good way to let you contact battleye about the issue and really still don't.

After trying off and on for about a year someone finally fixed the issue and I was finally able to play ark again however all my twitch friends that had ark server actually did me a solid and removed battleye from their server do to the wide number of issues it has caused and just set up white and black list for them instead. however even though battleye has corrected their issue and i have gotten messages from them and from ark support saying I had no bans I still end up with a your are banned screen for the survivetheark forum when I try to look up any info from goggle to find stuff out.

I have been playing Ark for a long time and have over 16,000 hours in the game. I actively avoid and leave servers and tribes that seem like they are doing anything that goes against my morals. I am the type of player that the only times I would attack someones base is if someone was being rude and purposely blocking up part of the map that others need to use without good reason and refuses to compromise or move. I spend alot of time just going around the maps i am on and helping players get started and keeping peace or helping fend of griefers that just want to come and break stuff using obviously dupt gear and resources on fresh never used before throwaway steam accounts. it seems that atleast those days are finally being dealt with but in the last year I also have heard of alot of accidental bans being issued. my looks into these accidents seem to show that most of them were AI generated and not actually applied by person. i understand that when you have to deal with so much issues with a game this big alot of overfull happens and can't be filtered or found unless someone comes back multiple times and shouts they have an issue and need actual help. so here is another cry for help from me. again I have no bans on steam or in game to my best knowledge, just a ban on the survivetheark forum site. I do still have an issue with atlas that it will not let me log on ANY server and only lets me play single player which has continued from the first day I bought the game.

My game name is Arachia or Arachia Botanical or Artikia depending on the site and time the account was setup. I hope this helps I have a bunch of stuff I need to research for projects in ark so I can return to making help videos on twitch again.

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about 3 years ago - /u/WC_Eli - Direct link

HI there.

Looking at your account history it seems the account Arachia was banned due to you having created a new user account, since we do not allow for multiple accounts. Your other account, Artikia, is still active and isn't banned.

about 3 years ago - /u/WC_Eli - Direct link

Originally posted by chilllord

Hi Eli. But how about multiple people (Kids, Partners) live in one household and Check the Forum from the same device?

We can and do make exceptions for multiple users checking from the same device.