[2019] Old foundation posts hidden underground.....

Original Post — Direct link

BLUF: Structures should decay and disappear on their own without having to be demoed.

My company is currently building in an area that was vacated by a company several weeks ago. Unfortunately they built several structures that stretched out into the ocean and I think they snapped pillars to the ceilings and built down which resulted in who knows how many pillars being placed underground. This has resulted in a large area of the shoreline being unable to be developed at all. What is the reason for having items remain after the decay timer? You don't get any resources for demolishing them so it just turns into a tedious chore of clean up or in our case, an area of land that will forever be unable to be developed. Is there a plan for devs to remedy this? I don't think its too harsh to have people's structures naturally disappear after 10 days. Or am I missing something here?

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over 5 years ago - /u/Jatheish - Direct link

We've got a bug on this that we plan to resolve, which hopefully will be retroactive too. In the meantime, you can submit a player support request and our GMs will take a look: https://www.playatlas.com/index.php?/support-tickets/

over 5 years ago - /u/Jatheish - Direct link

Originally posted by madrussian258v3

Have the same issue at our island, it's been over 40 days since we took that island now. After 3 tickets this is the official response we got:

"Changed Status to Closed

At this time we are unable to provide assistance for this issue. We apologize for any inconvenience this may have caused you. We will be utilizing the information you have provided to assist us in resolving this problem via technical/development resources."

Hopefully they add a decay timer to structures to auto demolish.

Mind sending me a link to the ticket that wasn't answered? I took a look at the previous ones you had submitted and it looks like those pillars were taken care of.

over 5 years ago - /u/Jatheish - Direct link

Originally posted by madrussian258v3

Have the same issue at our island, it's been over 40 days since we took that island now. After 3 tickets this is the official response we got:

"Changed Status to Closed

At this time we are unable to provide assistance for this issue. We apologize for any inconvenience this may have caused you. We will be utilizing the information you have provided to assist us in resolving this problem via technical/development resources."

Hopefully they add a decay timer to structures to auto demolish.

Mind sending me a link to the ticket that wasn't answered? I took a look at the previous ones you had submitted and it looks like those pillars were taken care of.

over 5 years ago - /u/Jatheish - Direct link

Originally posted by madrussian258v3

Here you go: https://www.playatlas.com/index.php?/support-tickets/support/enemy-pillars-that-are-under-mesh-and-cannot-be-destroyed-part-2-r14745/

The issue is that we cannot find the pillars to pin point their location with "ccc" command. That's because we cannot see them under the mesh. Spent hours swimming down there in suits/subs, we tried mapping the border to find the center and to K mode in it, but still no luck. The only solution I can see is to either add an automatic demo timer which would help everyone, or go into noclip to fly through the rocks/under mesh.

Aye for sure, something like an auto-decay/demo would help but will check this out.

over 5 years ago - /u/Jatheish - Direct link

Originally posted by madrussian258v3

Here you go: https://www.playatlas.com/index.php?/support-tickets/support/enemy-pillars-that-are-under-mesh-and-cannot-be-destroyed-part-2-r14745/

The issue is that we cannot find the pillars to pin point their location with "ccc" command. That's because we cannot see them under the mesh. Spent hours swimming down there in suits/subs, we tried mapping the border to find the center and to K mode in it, but still no luck. The only solution I can see is to either add an automatic demo timer which would help everyone, or go into noclip to fly through the rocks/under mesh.

Aye for sure, something like an auto-decay/demo would help but will check this out.

over 5 years ago - /u/Jatheish - Direct link

Originally posted by Frostbite023

Confirmed that the update did not retroactively remove items that were already able to be demolished.

https://imgur.com/Kxg94IX

Aye, we're taking a look at it atm.

over 5 years ago - /u/Jatheish - Direct link

Originally posted by Frostbite023

Confirmed that the update did not retroactively remove items that were already able to be demolished.

https://imgur.com/Kxg94IX

Aye, we're taking a look at it atm.

over 5 years ago - /u/Jatheish - Direct link

Originally posted by Frostbite023

Just wanted to say thank you for fixing that update! The hidden pillars are no more! Great work to you and the team.

No problem. Glad that we were able to take care of it promptly.

over 5 years ago - /u/Jatheish - Direct link

Originally posted by Frostbite023

Just wanted to say thank you for fixing that update! The hidden pillars are no more! Great work to you and the team.

No problem. Glad that we were able to take care of it promptly.

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