Hey folks,
We're currently investigating reports of players not being able to log onto specific bases as it causes the game to crash (application to shut down). If you are experiencing this on an Official Server, please fill out the information below. Specifically, having the location is most important as it enables us to carry out some data collection and analysis to identify why this is happening and how we can improve it going forward.
What type of Xbox are you using? (Is it a regular, S, or One X?)
What network are you experiencing this on?
Which grid?
Which island?
Do you have the CCC? This isn't something you're able to get on Xbox, however, if you have PC players in your company, they can help out:
Thank you very much!