If you've not done so already, please submit a report ticket to our CS team and they'll investigate:
https://www.playatlas.com/index.php?/support-tickets/
Which you can do so here:
https://www.playatlas.com/index.php?/register/
Be sure to include all the details you can, as well as any supporting evidence.
Cool, I just went there and there is not an actual way to submit a ticket. I guess the true atlas experience is being told by Chinese players that because I am not Chinese I will be hanged and that Gays shall be burned, while being Aimbotted and having our server DDOSed. Wonderful game and ignored by devs.
Try this URL, you'll need to be registered on our website:
https://www.playatlas.com/index.php?/support-tickets/
Which you can do so here:
https://www.playatlas.com/index.php?/register/
Will see if we can get the page cleared up for folks who aren't registered, so they're correctly directed rather than not seeing the ability to submit a ticket.
There seems to be some confusion. We followed up on the initial player report the day after the date on this (almost two week old) video. Please help me understand if there is a disconnect here as we don't generally notify those reporting players of the nature of our investigations or enforcement action (as that could potentially compromise them in the future amongst other reasons).
If you have any further reports of suspected cheats or any other breaking of our CoC please submit them and we'll investigate those also. You can also DM me on Discord (Dollie#0001) with links to your tickets if you believe there are some commonalities between accounts which you think may be worthwhile to bring to our attention as, sometimes, this can speed up our investigations.
I may not always be able to respond to all of my DM's but I do read every single one :)
There seems to be some confusion. We followed up on the initial player report the day after the date on this (almost two week old) video. Please help me understand if there is a disconnect here as we don't generally notify those reporting players of the nature of our investigations or enforcement action (as that could potentially compromise them in the future amongst other reasons).
If you have any further reports of suspected cheats or any other breaking of our CoC please submit them and we'll investigate those also. You can also DM me on Discord (Dollie#0001) with links to your tickets if you believe there are some commonalities between accounts which you think may be worthwhile to bring to our attention as, sometimes, this can speed up our investigations.
I may not always be able to respond to all of my DM's but I do read every single one :)
devtrackers.gg