@JonnFromGuam @pmartin89 The ball is indeed still in our court--investigating with the Customer Support team now to see what needs doing to hit it on back to you both! Thank you for your patience!
@AndrewLTumlin We appreciate the detailed description! After investigating the bug on our end, AI teammates defeating the boss is in fact what causes the issue; well-deduced, friend! 😉 We are actively working on fixing that bug. Thank you very much for your report and your help!
@NezicDennis Yes, that Mega Hives bug is still present, but it will be fixed in our next patch! Until then, if you'd still like to complete it, we'd advise playing with a Hero other than Kate. Thank you for your encouragement! 💜
@nikkifizzy1 We're sorry to hear that ☹️ Have you already sent a ticket to our customer support team about this? If not, please do so here so we can track it! Thank you for reporting this to us! https://support.square-enix-games.com/s/se-login?language=en_US
@NmobZone Hi! We are sorry to hear you have this issue with your purchase. Please allow Direct Message so we can provide you support. We look forward for your response.
A number of players lost many Units and Fragments upon logging in to Patch 2.2. We plan to reimburse those players as soon as our next patch, slated for release next week. We’ll have more information about our plan and what you can expect soon.