@jcbaia If that doesn't help, please reach out to Square Enix support for more assistance. The reports help us gather more information so we can work towards replicating the problems and figuring out a solution. Thank you for telling us about these issues! https://support.square-enix-games.com/s/se-login?language=en_US
@ethan_markwick We're investigating the issue where some outfits get locked even after being unlocked, which may be due to previewing outfits. Exiting to Main Menu and relaunching should return the missing outfits to your inventory. We suggest refraining from previewing outfits for now!
@MayorMcheese5 @jcbaia So sorry you've hit this bug! We are working on a fix. In the meantime, we've had some luck with a workaround that involves joining a friend's Strike Team - you can read about it in the "known issues" portion of our patch notes! https://avengers.square-enix-games.com/en-us/news/sep4patch
@maxx_lordd @ethan_markwick We're sorry to hear your outfits are still missing ☹️ Please fill out a ticket with our customer support team so we can track this issue and work towards a fix! https://support.square-enix-games.com/s/se-login?language=en_US
@jjaykiama @tyllerthebeast @pablo_c4209 Oh no! ☹️ We're sorry this bug is keeping you from playing the game. Could you please report this to our customer support team so we could get more details on how this happened, and work towards replicating the issue and finding a solution? Thank you! https://support.square-enix-games.com/s/se-login?language=en_US
@MunsterNate6 @SquareEnixUSA @SquareEnixDE @SquareEnix @CrystalDynamics @MarvelGames An update: we've had some luck with a workaround that involves joining a friend's Strike Team - you can read about it in the "known issues" portion of our patch notes! https://avengers.square-enix-games.com/en-us/news/sep4patch
@AshleyOwlz @ImTotallyNotNew @IamKyleTV Hi there! For the challenge cards, we've taken actions that should prevent future instances of this, and we're actively investigating if retroactive point rewards are possible. So sorry for the inconvenience!
@AshleyOwlz @ImTotallyNotNew @IamKyleTV For other issues you've encountered, please fill out a ticket for our customer support team! It's very helpful as it gives us more information towards replicating the bug and working on a fix. Thank you for reporting issues to us! https://support.square-enix-games.com/s/se-login?language=en_US
@AshleyOwlz @ImTotallyNotNew @IamKyleTV Thanks for bringing this to our attention! Our team is committed to fixing these issues, and we're hard at work improving the Marvel's Avengers experience so players like you can get back into the game! Check out our most recent patch notes for more info: https://avengers.square-enix-games.com/en-us/news/sep4patch
@AshleyOwlz @ImTotallyNotNew @IamKyleTV An update, just in: we have now retroactively granted lost points in Challenge Cards! 😄 Thank you for your patience!
@montraylejacks1 @MunsterNate6 @SquareEnixUSA @SquareEnixDE @SquareEnix @CrystalDynamics @MarvelGames We're sorry to hear a bug is keeping you from playing the story☹️We are working on a fix. In the meantime, we've had some luck with a workaround that involves joining a friend's Strike Team - read about it in the "known issues" part of our patch notes! https://avengers.square-enix-games.com/en-us/news/sep4patch
@alon34739449 @AshleyOwlz @ImTotallyNotNew @IamKyleTV So sorry you've hit this bug!! We are working on a fix. In the meantime, we've had some luck with a workaround that involves joining a friend's Strike Team - you can read about it in the "known issues" portion of our patch notes! https://avengers.square-enix-games.com/en-us/news/sep4patch
Faction Pro-tip: There are two Factions, each with 8 Assignments and 1 Villain Sector per day. That’s almost 20 small objectives! Make sure to go grab all your Faction dailies when you login, because they can be completed as you play through other missions. #Reassemble http://pbs.twimg.com/tweet_video_thumb/EhNfwIVVoAcr0pO.jpg
@CristofferLange So sorry you've hit this bug! We are working on a fix. In the meantime, we've had some luck with a workaround that involves joining a friend's Strike Team - you can read about it in the "known issues" portion of our patch notes! https://avengers.square-enix-games.com/en-us/news/sep4patch
@86KamyKru That's not good! We're sorry to hear that. Could you please report this to our accessibility email, [email protected]? Also, you can join our official Discord and post this in our accessibility-feedback channel! http://discord.gg/playavengers
Thank you for reporting this!
@MunsterNate6 @montraylejacks1 @SquareEnixUSA @SquareEnixDE @SquareEnix @CrystalDynamics @MarvelGames Our team is committed to fixing these issues, and we're hard at work improving the Marvel's Avengers experience so players like you can get back into enjoying the game!
We are aware that weekly challenges have not yet updated for most of you. This week’s challenges will refresh at 12:00 AM regionally on Monday the 7th.
@ArtDedzone @LemonsOnFire So sorry you've hit the loading bug! We are working on a fix. In the meantime, we've had some luck with a workaround that involves joining a friend's Strike Team - you can read about it in the "known issues" portion of our patch notes! https://avengers.square-enix-games.com/en-us/news/sep4patch
@SkittlesFruitx We're investigating the issue where some outfits get locked even after being unlocked, which may be due to previewing outfits. Exiting to Main Menu and relaunching should return the missing outfits to your inventory. We suggest refraining from previewing outfits for now!
@liddle96 So sorry you've hit this bug! We are working on a fix. In the meantime, we've had some luck with a workaround that involves joining a friend's Strike Team - you can read about it in the "known issues" portion of our patch notes! https://avengers.square-enix-games.com/en-us/news/sep4patch
@MauveDusk We appreciate your letting us know how we could improve the Marvel's Avengers experience. Could you please send your feedback to [email protected] so we can log and track it? Thank you for bringing this suggestion to our attention! 😊
@mcnulty25 Sorry you are having issues with your rewards not showing up! If you have already tried exiting & relaunching the app, our Square Enix Support team can take a look at your account to see what happened. Can you please fill out a ticket? https://support.square-enix-games.com/s/se-login?language=en_US
@josh91251521 That's not good! Could you submit a ticket to our customer support team with details on where/when and how you encountered this bug? It'll be helpful towards figuring out a solution! Thank you! https://support.square-enix-games.com/s/se-login?language=en_US
@PNWJGehrtz Hey there! For outfits bought in the Marketplace or earned through Challenge Cards, please note that relaunching your game should bring them back. Rest assured, you will not be losing any of these outfits. We are continuing to investigate this issue and are working on a fix!
@PNWJGehrtz We're investigating the issue where some outfits get locked even after being unlocked, which may be due to previewing outfits. Exiting to Main Menu and relaunching should return the missing outfits to your inventory. We suggest refraining from previewing outfits for now!
@ParhamB7 We're investigating the issue where some outfits get locked even after being unlocked, which may be due to previewing outfits. Exiting to Main Menu and relaunching should return the missing outfits to your inventory. We suggest refraining from previewing outfits for now!
@SyncroChamp Seriously? You're the best... for letting us know about this bug! If you could please submit a ticket to our customer support team, that would be very helpful towards tracking this issue and working towards a fix. Thank you! https://support.square-enix-games.com/s/se-login?language=en_US
@MarkAntoniojr Hello! Sorry for the inconvenience. We're investigating this now. Can you let us know what platform you're on and what you were doing right before you encountered this issue?
@JuContra Hello! Sorry for the inconvenience. We're investigating this now. Can you let us know what you were doing right before you encountered this issue?
@absurd_kantian We would be more than happy to look into your issue further. Could you please enable the option to receive Direct Messages so we can reach out to you? We sincerely apologise for the inconvenience caused.
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