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Hi everyone,
I have already posted a similar post to this one, but I have some new infromation regarding this issue, that deserve a new post and new discussion.
I was recently banned on Battlefield V multiplayer for supposed cheating. Before I start explaining, why reasoning on wether or not I should have been banned, I will tell you how I handle the situation.
Firstly, I filed an unban appeal on EA support. After about two days I got a response, which I at that time thought was written by a human. They basicaly told me, that they have reviewed my case and think that I was actually cheating, therefore will not remove my ban.
I proceeded with numerous other emails, which have been replied with almost the exact same message as before. In one of them, they said they cannot even provide what triggered the FairFight system (ergo what I have allegedly done). So I thought that this was dead end.
I then searched Reddit for similar cases. I found Braddock, presumably a EA employee, who looked at my case, but could not do anything about it. (I am not blaming him! EA support should be the one to help me)
Then I messaged EA Help on Twitter. To this date they have not even seen it.
After a month I tried EA support again. Same message as before. Automated bot.
To sum it up, nobody (except from Braddock) has seen my case and now I get only automated responses, when I try to contact them.
Now to my reasoning and how the ban even happened.
I have played BFV in the past already, but had low FPS, which I thought was just because they have not optimized it yet. So when I saw that BFV is free for weekend, I immediately downloaded it. I started the game. Joined a conquest. Killed 2 players and died 2 times. Then I got an error, saying that I have been banned (plus the error code). That's it.
Just so you guys understand. I have no proof that I did not cheat except for common sense.
They banned me on my only account, where I have multiple thousands of hours played on BF3, BF4, BF1 and other games. It would take me under 5 minutes to make a fresh account and cheat on that one.
After I got banned I hopped on BF1, which also uses FairFight, and right the second game I played against a cheater. How is this even possible. This looks like a big joke to me. They obviously messed something up, when they tried to get rid of cheaters on BFV and now they won't even respond to unban appeal??
I totally get that EA got such a backlash from the community on cheaters in BFV, that they have to have a strong stance against cheaters. But I am definitely not one of them.
There is just now way that anyone could think, that I cheated on my only account, as a veteran of other titles, and get banned in less than 3 minutes on a free weekend of BFV.
If you have any way of contacting EA directly or have some opinion on this, please post it in the comments.
Thank you.
My nickname is Finoozer_CZ, if you want to check my stats.
EDIT: u/dkb_wow mentioned that Braddock is EA employee, not DICE's. I've corrected the text.
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