So I can't speak things like "How do I complete a sentence, then?" because "do" is censored.
I can't say things like "God that was amazing" because "god" is censored.
I can't give tips like "You died cuz of the anti personnel mine" because "cuz" is censored.
I bet there are many more words. I guess these words are THAT offensive.
External link →Thanks for sharing - I've started chatting to the team on this today to understand where we're having issues with it. Feels too aggressive in places and I don't believe that's intended.
For insight, it's part of a backend change that allows us to better manage and configure the tools that govern it. It'll allow us to be more responsive in helping ensure that disruptive and inappropriate content is better managed in the chat.
It's design isn't to make communication challenging or difficult though so I'll be engaging with the team to help highlight where it's not behaving correctly.
There's a sequence of Public Holidays coming up which may mean that I don't get an answer back out to you all quickly on the topic but I'll work on this and respond when I can.
I just can't understand why it's still an issue when it's been overly aggressive and known as such for almost two years of Working on it.
There's a trend here that we've pointed out repeatedly during the life-cycle of the title where a complaint is raised, someone on your end states its being addressed, nothing changes, and then the studio just stops talking about it.
It's frustrating, and in this example sure, it's a very minor frustration. But, it's still a pattern of inaction and lack of follow-through that has landed us where we are today. I mean, we still have no working team-balance, AC, or robust community tools and the game is about to be put into a maintenance mode.
I just don't get the why behind it all. I don't get why this game feels like it was given such a blasé level of commitment from everyone but the Community management team.
edit: A word
You're right to point it out, I won't ever dismiss fair criticism.
Relative to this topic on the Chat filter, this isn't something that's been developed exclusively for BFV, it's been worked up to support all titles and act as the standard going forward for any game coming from EA. This is why we've not been able to act on this sooner, because work was being performed elsewhere that we understood would work to help address the problem down the road.
We're the first to make use of it which is why I'm keen to show more examples back to the team where it's proving a hinderence.
Why is a chat filter so important for a mature rated game in the first place? Where is the option to disable it for those of us with a mental age higher than 12? I can handle a few naughty words, what I can't handle is seeing **** all over the chat every time someone wants to communicate.
Because while you may seek to use it for the purpose it's originally designed (communicate with your team), others don't.
More players like you pls
It's fair to be able to expect a harassment free environment when you're playing a Video Game, and chat functions can sometimes provide places where this can occur.
Your point is fair. Characters in our game Swear, and the content is openly violent. It carries appropriate age ratings in different countries all over the world and is compliant with different authorities and regulatory bodies.
I can understand that in certain circumstances, it may clash with what the game is, and who's expected to play it. As an adult, I don't have a problem with swearing and I swear pretty liberally myself, often in place of punctuation.
'Good f*cking game lads that was close!'
'sh*t the bed what the f*ck was that?'
'I just got f*cking ruined by that tank, careful'
The challenge is that unless we have very sophisticated machine learning in place to identify when bad words are being used in a non-threatening/non harassment manner, there's a risk that words are used in a way that's directly aggressive to other individuals, and all our experience dealing with Toxic players informs us that targeted forms of aggressive behaviour (100% against our TOS) often feature this language. It's why Swear Words will often feature in blocked word lists, because it helps to reduce instances of toxic behaviour.
Does that eliminate harassment? No. Does that stop people from harassing people without triggering blocked word lists? No. Should that stop us from implementing changes to address that? No.
I'll also volunteer that blocking words isn't the only way that this should be pursued. There are other design considerations we can make in future titles that change the experience here (and I encourage you to share what you would like to see change in this area across our industry). Naturally we need to continue working through the reports provided to us by players to remove players after the incident has occurred and prevent them from returning to the game if they refuse to play by the rules.
Relative to this change, it's helping to address an issue with an existing function in the game. It's a recent and new change, and it'll need adjustment - I'm grateful for anyone here in the post who can help to share examples that I can provide to the team managing this new function, and I apologise for the short term disruptions it may cause.
Back to the rest, this is a big topic, with lots that needs to be considered. As a person I have loads of different views on the matter that change game to game and platform to platform - with my central, personal view being that people shouldn't be exposed to toxic behaviour and that our industry can be more pro-active in the area. You'll have views too, please do share them (I'm personally interested in hearing as many views as possible).
As a company, we've spoken about it here if you're interested in what EA are doing to address it - https://www.ea.com/en-gb/news/reporting-tools
Homie, i just appreciate knowing a bit more about the process. That and knowing my criticism/frustration are being heard means a lot.
And while it's not a tool developed by Dice themselves it boggles the mind that they'd somehow not have the pull to influence changes or fixes over that time period, or at the very least raise these concerns and have them acted upon by the appropriate teams within EA. Especially knowing now that it doesn't even need to be tied to a major game update to fix.
These things are backend changes and not client side. We don't need to deploy patches to adjust things here (which is why I'm super keen for folks to show and share more examples so I can help to prove where something isn't behaving as intended).
Is the system akin to Star Citizen where Chat is a service running in the server from its own server with its own tools?
I’m only using them as an example because one of their Devs was recently talking about some server side stuff and included that bit about it being separate.
Not familiar enough with the new tech stack to say. Seen it done in other games though and I see how that would provide more flexibility.
Do you play much Star Citizen? How is it? Big Elite fan, looking forward to a final release of SC
I've noticed some bad examples have been corrected already, which is appreciated, this said I've just ran into another annoying one: "see me" is censured, as in "did you see me?".
Yep! I've had notes from the team over the weekend that they've been deploying live changes - one of the benefit of the new system) that some of the worse offenders are out.
Thanks for the new ones, I'll tag them in for feedback on it.
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